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Customer Ratings & Reviews

Model:
QN65S95BAFXZA
SKU:
6502215
Your price for this item is $1,699.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1555 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, vibrant colors, and impressive gaming experience of the 65” Class S95B OLED 4K Smart Tizen TV. They appreciate the great sound quality and sleek design of the TV. However, some customers have expressed concerns about the remote control's battery life and the occasional lag in the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,555 reviews
  • Rated 5 out of 5 stars

    Punch colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gaming tv of 2022!!! Love the bright colorful image. Definitely a must buy if you can pair Apple TV with it. Tizen OS is a little buggy at times but you can bypass that with an external device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The display in the best buy store let us compare the models that were available. No comment on the sound. We got an external bose system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade over my lg flat screen, however the lan port is already fried. Really dont want to call geek squad and have to deal with that mess

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Charles,

      We appreciate you sharing your experience with the LAN port not working on your S95B TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Get the extended warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but there is a known problem with the tv not wanting to turn on. It’ll happen about 15 months after purchase, maybe sooner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great...and at a Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV......Beautiful Color Renditions and Clarity. Seems like we are in a Theatre. This Samsung can " Hold a Candle " to the high end Sony's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pixel damaged less than 30 days.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 30 days and already has a pixel damaged. Awesome picture quality, but requesting warranty in less than 30 days really let’s you down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ricardo,

      It's unfortunate to hear of the screen abnormalities you had seen on your S95B TV. We appreciate you giving us a chance to make things right, and for your patience in having deal with the inconvenience of a warranty request.

      Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Eh, Brightness Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED isn't that great honestly. If you want brightness go with a full array local dimming tv if you plan on expecting to be flashbanged.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      loinmin,

      It's unfortunate to hear you're not having the same great experience that the majority of our customers report having. To ensure you've got the latest picture quality enhancements, we ask that you please verify your S95B TV has the most recent firmware version installed. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now

      If you're still dissatisfied with the brightness, please know your TV has several settings you can adjust to increase the brightness.
      Go to Home > Menu > Settings > All Settings > Picture > Expert Settings to fine-tune your TV's Brightness, Contrast Enhancer, White Balance, Shadow Detail, Peak Brightness, and many more.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Samsung Products not worth buying anymore

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stopped working the day after the warranty expired. REALLY. The OS was always so slow. Honestly Samsung products have horrible quality control issues now. Had problems with their refrigerator and washing machine. I WILL NEVER BUIY ANOTHER SAMSUNG PRODUCT AGAIN.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television at a good price. Easy to install and not to heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality of pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a very long time for a new TV with the features this TV have. I love it. I recommend it 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv and really cant get anything better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit nice tv reposnse time is insane ui is meh but you come for this tv because of that reponse time highly recommedn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, Weird Hum Noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv, amazing quality! The only bad thing is it creates this white noise that comes and goes when the TV is off.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Fantastic picture, miserable software, nerds only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still an excellent looking TV based on state of the art panel tech, though it might get eclipsed by newer models shortly. HDR content looks absolutely outstanding. Things to watch out for: Samsung capped the peak brightness of the TV with a firmware update. I still think it looks excellent on the latest firmware, but I'm not able to compare it to the previous versions. Worse, the potential for them to brick or severely downgrade this TV with future updates doesn't seem out of the question, I recommend not keeping this connected to the internet. Speaking of which, you'll definitely want a streaming box and/or console to pair with this. The included OS is full of bloatware, auto-playing reality shows, obtrusive ads, and sluggish performance. I nearly returned it after a day due to the software, but some helpful online posts outlined how to block most of the interface and now I never see it. I bought a Samsung soundbar with this and I think the Q-symphony feature sounds worse than the soundbar by itself, so I'd recommend leaving that disabled. It's incompatible with some Atmos content as well (see below) so no great loss. Finally, unless you're willing to undertake potential hours worth of research on how to set this TV up properly and play compatible content, I'd highly recommend saving your money. The number of audio and video formats you need to juggle in order to get optimal sound and picture quality from a supposedly plug and play combo of TV/Soundbar/Streaming box is outrageous. Unless you are prepared to control the light in your room and be constantly double-checking audio codecs, HDR formats, encoding bandwidths, and DRM, the unique benefits of this panel tech will be entirely wasted and you'd be much better served with a significantly cheaper (and brighter) LCD TV. Seriously, a significant amount of content on this TV will look worse than a midrange TV unless you're calibrating and switching profiles regularly. I'm super happy with it, but only after hours of setting it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is this tv is a beast. Only thing om having issues with is the sound go in and out here and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sales person Nick was a perfect installer. He was a great teacher and made learning our new tv effortless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy tv viewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, especially for the price. We particularly like the included software and apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a Great Price. If you're looking for and OLED 65 tv I recommend this Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase and Installation experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy and quite satisfied with the entire package we bought. Also, the Geek Squad techs were excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D woody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Having problem with sound not being in sinc with picture. Using tv speakers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERY DISAPPOINTED/DIS-SATISFIED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Samsung that we bought will not allow me to use my three favorite apps... this is the main tv that I watch and am unable to see my shows. I have to use my old tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MaryS,

      Thanks for your review of Samsung’s S95B TV. So we can better understand the app issue you've mentioned and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      We look forward to hearing from you.

      ~ Samsung Specialist Samsung