Customer Ratings & Reviews
- Model:
- QN65S95BAFXZA
- SKU:
- 6502215
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, vibrant colors, and impressive gaming experience of the 65” Class S95B OLED 4K Smart Tizen TV. They appreciate the great sound quality and sleek design of the TV. However, some customers have expressed concerns about the remote control's battery life and the occasional lag in the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with really good brightness for well lit rooms. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv like the picture quality. I recommend it.
I would recommend this to a friend - Pros mentioned:Picture quality
Absolutely Best TV for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound………wireless connection available
I would recommend this to a friend Do Not Buy A Samsung Ad Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and it is the single worst purchase I have ever made. I wish I would have returned it. The majority of the home screen is a giant ad that cannot be turned off. This is incredibly frustrating to buy a TV this expensive and have ads run all over the screen. The motion blur settings are mostly locked and can't easily be changed like other brands. The mounting options are terrible because they made the screen paper thin and fragile, there is a bulky box at the bottom where everything is located and where the mounts go, so the mounting is visible below the TV. Every other day the TV cant connect to the sound bar that is always plugged in (my older Samsung TV never had this issue. The TV hub in general is bulky and bloated. It takes four to five clicks to just change an input.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Is this a common issue???
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great. Setup was easy. App selection is horrible. Oh and 8 months in the TV completely stopped working and had to be replaced by Samsung. Which they did do but took 3 weeks to complete the process....
No, I would not recommend this to a friend Faulty power board and parts buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great and then exactly one month after the warranty expired the power board goes out. There was no sign of it failing just worked one day and was dead the next. Never buying a Samsung tv again.
No, I would not recommend this to a friendBuyer beware...not the standard samsung quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I would have expected from Samsung. Last TV is >15 years old still working great. This one, a lemon from day one. After 5 visits from Geek Squad it now works, but the image has colors that are unstable, red in particular shifts and is fuzzy in the image. what a disappointment. Do not buy this TV.
No, I would not recommend this to a friendBroken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on 6-8-2023, installed on 6-24-2023, quit working on 7-16-2023. Geek squad came out to look at on 7-21-2023, needs a computer board they didn’t have. Just want the tv replaced. Please someone help us.
No, I would not recommend this to a friendDon't buy it if you value your time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down on 16th day after the purchase. So obviously BestBuy is unable to help me. I'm already waiting a week for it to be repaired. Techs finally made it to me today just to "diagnose". Now they need to order parts. Samsung doesn't want to replace or refund it. Terrible quality. If you value your time and money and want a TV - don't waste it on this garbage.
No, I would not recommend this to a friendHow do you wall mount the 65”?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called Samsung support and they could not proivde direction on how to wall mount this panel!
I would recommend this to a friendBrand response from Samsung
Posted .Alexander,
I'm sorry to hear you're experiencing difficulties wall mounting your 65" S95B TV. Please know this model is compatible with any universal wall mount that supports a VESA pattern of 300mm x 200mm. So we can better understand the problems you are experiencing and provide you with assistance, please reach out Samsung Customer Support again. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Random restarts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV will randomly restart and Samsung offers no option to disable it. Very disturbing when watching sports. Also, screen optimization messages will appear at random without any way to control it. Samsung needs to fix this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LarryD,
It’s unfortunate to hear your S95B TV is randomly restarting itself. Please try a few troubleshooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection. If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
2) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
3) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
4) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Menu > Settings > All Settings > Connection > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the issue persists after these steps, please call us so that we can better investigate your issue and assist with a solution or replacement. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Operating system
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bent screen, software updates that make the TV worse with each update., horrendous onboard speakers that rattle and what's worse is that they just released a software update (1303.2) to combat the deflective rattling speakers by limiting the bass output so now the speakers still rattle and the sound output is even worse than before. the software is also horrible and very slow and buggy. This TV should not have been released to the public!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Scott12,
It's unfortunate to hear that you're not having the same experience of excellence the bulk of our customers mention having! Please give us the opportunity to investigate this for you so we can provide you with further assistance specific to your usage scenario. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to hear from you soon!
~ Samsung Specialist
bent panel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.panel was bent best buy took the first review down Samsung the tv is awesome sucks having to return something
I would recommend this to a friendBrand response from Samsung
Posted .JTG12,
It’s unfortunate to hear your TV exhibited damage upon opening and setup. Sometimes, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation – laid on its side or tilted – during transit, damage could have been done.
We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
~ Samsung Specialist
- Cons mentioned:Dolby vision
No Dolby Vision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks compared to my G1 from 3 years ago. No dolby vision support . Hot Garbage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thanks for your feedback regarding the S95B TV's features - we will be sure to share it with our internal teams.
If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
We look forward to hearing from you!
~ Samsung Specialist
Stop working in 2 days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv and workjng only for 2 days and stop working wont be turn on .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chad,
I'm sorry to hear of the power issues you're experiencing. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist