Customer Ratings & Reviews
- Model:
- QN65S95DAFXZA
- SKU:
- 11487705
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent Anti-Glare and Bright Enough for a Sunlight Room.
I would recommend this to a friendEh... not bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV through Samsung, directly. For the price-point, I think the TV is not amazing. The OneConnect box is kind of nice to have. The anti glare screen is interesting, but also looks like its lit-up when there is a light above the TV (not directly above it). The quality is ok, nothing mind blowing. I think the s90d may be a better choice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MrRT,
Thank you for sharing your experience with Samsung's S95D. While your TV is designed with OLED Glare Free technology designed to limit light distraction on your screen, we understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Broke twice in first two uses
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV broke twice before I could even take the protective film off the screen so I’ve never actually been able to use it. It originally arrived broken. Samsung eventually fixed it but it broke again the very next time I used it. Samsung reassured me that they would send me a brand new tv but even after over a month of waiting, they somehow can’t find another unit of their flagship television to send me. They are now offering that I either wait indefinitely for a replacement or accept a store credit, but the store credit is only enough to cover half the cost of the new TV. Samsung said they can’t find me a replacement TV but suggested I buy a new one from their online store. I’m not sure why they can’t just send me a new one if they have them in inventory available to purchase. These things happen sometimes but customer service can be the difference between 5 stars and 1 star. Even a single star here is generous since I’ve never actually been able to use it once.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your review, and we’re sorry to hear that your experience with Service was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist