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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 331 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-331 of 331 reviews
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful information before we made final decision on the Samsung product. Then the installation guys, Mike and his partner, were so patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coooollllllllllllllloooooorrrrrrrsssssssss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors on this tv are awesome, and we already love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this TV! Didn't realize there would be a separate console that also has to be hung. Don't love that, but overall very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is the best. We have a lot of windows and for years we were always leaning one way or another because of glare. And now absolutely no leaning or glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase. Setup was quick and professional. Both gentlemen were knowledgeable and nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv had to be replaced. the sound bar did not work. the geeks took four visits to fix the set up. it is working so far after the initial set up four weeks ago. geeks are inconsistent with their trouble resolutions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sandora,

      We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

      If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture in any lighting. The black is such a total black and the whites are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viewing excellence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality so far with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sells Samsung tvs they never deliver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to review this item but my purchase from 3 weeks ago has yet to be delivered by BEST BUY. My 1st delivery appt I was told they were out of stock on an open box tv I physically had in my hands in the store .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We’re sorry to hear you haven’t received your TV yet. For delivery-related concerns, we recommend following up directly with Best Buy for assistance. We hope the issue is resolved quickly.

      Once you receive your TV, if you have any questions about setup or usage, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Screwed out of a Price Match

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a price match saving me $300 but when I went to the store in Farmington, NM. I was denied the price match

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KenM,

      It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality flimsy trash! The one connect box just dangles on the back of this $3300 piece of plastic! I'll never buy another Samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BrandonT,

      Thank you for sharing your thoughts on the S95F TV's design. Your experience is important to us and will be shared with our product teams.

      Please do keep in mind that while the 65" S95F TV's One Connect Box cannot be installed directly on the TV, you can absolutely install it on the stand by using the clips and security piece atop of the box.

      Should you give Samsung another look in the future, we’d be glad to assist with installation, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung