Customer Ratings & Reviews
- Model:
- QN65S95FAFXZA
- SKU:
- 6613492
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 65” Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, with many praising the color, brightness, clarity, and the impressive 4K upgrade. The effective glare reduction is another highly appreciated feature, allowing for enjoyable viewing even in brightly lit rooms. The matte screen is specifically noted for minimizing reflections and enhancing the viewing experience. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the sound quality and needs a sound bar which I purchased however Best Buy sold my already purchased soundbar. So much difficulty with communication and delivery
No, I would not recommend this to a friendBrand response from Samsung
Posted .RozR,
Thank you for choosing Samsung’s S95F TV and for sharing your feedback on the sound quality. To ensure you're getting the latest sound performance improvements, we recommend checking for any available firmware updates: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations after updating, there are several settings that can be customized to better suit your preferences:
• Sound Mode & Expert Settings: Choose from preset Sound Modes or manually adjust bass, treble, and balance to better suit your preferences. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Mode or Expert Settings
• AI Mode: Enable AI Mode to let your TV intelligently optimize sound based on your environment and content. This includes features like:
o Adaptive Sound: Analyzes room acoustics and content in real time
o Adaptive Volume: Maintains a consistent volume level over time
o Active Voice Amplifier: Enhances dialogue when ambient noise is detected
• Auto Volume: Helps stabilize volume when switching channels or input sources: Settings > Sound > Expert Settings > Auto Volume > On
If you're looking to enhance your overall audio experience, consider adding a Samsung S- or Q-Series Soundbar (such as the HW-xxx). These models feature Q-Symphony, which allows the TV and soundbar speakers to work together for an immersive, 3D audio experience.
For help with sound adjustments or choosing a soundbar to complement your setup, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great picture but power issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing but after a day of using it it started to reboot on its own. Returning this for the same model. At one point it was rebooting non stop. The tv is very light and the anti glare is great. The stand is quite heavy as it's all steel.
I would recommend this to a friendBrand response from Samsung
Posted .Mancavetv,
We’re sorry to hear that Samsung’s S95F TV didn’t initially meet your expectations. Thank you for giving us the chance to make things right - we appreciate your patience with the exchange process.
If you have any questions or need assistance with your new unit, we’re here to help – please don’t hesitate to reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Only for very bright rooms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my TV after 2 months. I couldn’t deal with the over saturation of the colors. Browns were red. Color’s blended. Reds were overly bright. People of color did not have the correct tone. Going back to an LG OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .opicha,
We regret that the picture quality of Samsung’s S95F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Very disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Promised delivery was canceled without notifying us until late the night before. App is not updated and still says delivery is happening, even though it is not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaLe,
It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Samsung OLED S95F
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this model because it kept resetting right in the middle of a program. Tech help didn't even want to troubleshoot. Refunded with no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimothyR,
Thank you for sharing your experience with Samsung’s S95F TV. We’re committed to delivering the best possible product quality and performance, and your feedback will be shared with our product teams for review.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Not as it was described by sales.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some channels were distorted picture quaility was not as in store displayed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JBLHome,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality flimsy trash! The one connect box just dangles on the back of this $3300 piece of plastic! I'll never buy another Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrandonT,
Thank you for sharing your thoughts on the S95F TV's design. Your experience is important to us and will be shared with our product teams.
Please do keep in mind that while the 65" S95F TV's One Connect Box cannot be installed directly on the TV, you can absolutely install it on the stand by using the clips and security piece atop of the box.
Should you give Samsung another look in the future, we’d be glad to assist with installation, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist