Customer Ratings & Reviews
- Model:
- QN65S95FAFXZA
- SKU:
- 6613492
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the amazing picture quality of the 65” Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Glare reduction is another frequently praised feature, offering comfortable viewing in various lighting conditions. Users appreciate the OLED quality, sleek design, and deep contrast, making it ideal for gaming.
This summary was generated by AI based on customer reviews.
It’s a great tv don’t get me wrong…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, good tv, the matte screen is the highlight of it all. However for most people, you will be happy spending half the amount for a different tv
I would recommend this to a friendBrand response from Samsung
Posted .JACOBC,
Thanks for taking a moment to review Samsung’s S95F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rattling sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video image is good, but speakers have rattling sound to them. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JacobA,
Thank you for bringing this to our attention. The rattling sound you're hearing may be caused by the speaker’s woofer, which can sometimes occur when the volume is set very high. We’re aware of this and are working to resolve it in an upcoming firmware update.
In the meantime, please ensure Auto Update is enabled so your TV receives the latest software as soon as it’s available:
Home > left directional key > Settings > Support > Software Update > Auto Update
If you need further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also connect via LiveChat on our website.
~ Samsung Advisor
Black Screen after less than a month
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. Completely black screen even though sound functions. Tried cycling power, tried unplugging the one-connect box, nothing works. The most expensive TV I have ever purchased is dead after less than a month, and after looking online it seems this is a common occurrence. I'm thankful I purchased the premium membership via best buy. Hope they can come out and fix it soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrew,
It’s unfortunate to hear about your experience with Samsung’s S95F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
No more buys from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The T. V. did not work properly and we returned it. They refused to refund the install money, and we had to fight to get our $2500.00 refund. It took almost a month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KarenC,
We're sorry to hear that your experience with the S95F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Fair Warning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible television. A terrible picture. TV controller is joke. Picture setting controls are impossible to access. I highly recommend not to buy this brand of television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaherN,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
SAMSUNG NIGHTMARE TV. STAY AWAY FROM THIS ONE!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been loyal Samsung customers for years. We bought this "newest & best" TV two months ago and it has been a nightmare. Three of the four HDMI inputs into the TV do not work. This makes the TV basically useless. The TV has numerous ongoing issues that after 5 hours (really) of on phone and texting with Samsung today has not resolved anything. In fact, we can't even get the TV to turn on now after following the Samsung tech's advice during this 5 hour ordeal. STAY AWAY FROM THIS TV OR ANYTHING SAMSUNG. THEY HAVE A LEMON ON THEIR HANDS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkU,
It’s unfortunate to hear about your experience with Samsung’s S95F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Power issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues with it powering itself off on day one. Very annoying. Better off with different manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chuckie,
Thank you for sharing your experience with your Samsung S95F TV. If your purchase was made within the past 15 days, we recommend visiting or reaching out to your local Best Buy store. Their Return & Exchange Policy can be found here:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
If more than 15 days have passed, Samsung Support is here to help. You can call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or connect with us via LiveChat through the ‘Support’ link on our website.
~ Samsung Specialist
side box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great BUT the box that has to come with it in this day and age is just wrong so it went back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're sorry to hear that your experience with the S95F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Home Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed were great. Just trying to get appointment to have a few adjustments before warranty ran out was horrible. Would call Best Buy phone # and sent me to other countries & trying to understand sometimes was awful. The 7th person helped me & none of others told me no one in area service it but took my c/c. & they setup appt. & kept changing it or had no appt. I feel for anyone who has gone through this. TERRIBLE!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .ConnieS,
It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
TV looks awesome but Sound is messed up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound doesn't work with even samsung sound bar. It bounces around from using the whole bar and sub to just the center speaker. Contacted samsung and they don't have the parts to fix.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Justin,
Thank you for sharing your review. We’re sorry to hear that your experience did not meet expectations. We’d appreciate the opportunity to assist and take a closer look into your concerns. Please contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Specialist
TV broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was very difficult to get the picture right. It also broke in less than 2 months. Samsung customer service has been horrible. Still waiting on a tech after 5 days. Called again for the 3rd time. Buy a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesR,
Thank you for sharing your experience, and we truly appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available by visiting the ‘Support’ link on our website.
~ Samsung Specialist
Worst Shopping Experience I every had.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new Samsung OLED TV. When they delivered it, it was used, and parts were missing. They were late for the delivery. I called to have them pick up the TV and deliver a new one. When that day came, they were 2 hours past the arrival time.
I would recommend this to a friendBrand response from Samsung
Posted .HOTROD,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the sound quality and needs a sound bar which I purchased however Best Buy sold my already purchased soundbar. So much difficulty with communication and delivery
No, I would not recommend this to a friendBrand response from Samsung
Posted .RozR,
Thank you for choosing Samsung’s S95F TV and for sharing your feedback on the sound quality. To ensure you're getting the latest sound performance improvements, we recommend checking for any available firmware updates: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations after updating, there are several settings that can be customized to better suit your preferences:
• Sound Mode & Expert Settings: Choose from preset Sound Modes or manually adjust bass, treble, and balance to better suit your preferences. Go to: Home > left directional key > Settings > All Settings > Sound > Sound Mode or Expert Settings
• AI Mode: Enable AI Mode to let your TV intelligently optimize sound based on your environment and content. This includes features like:
o Adaptive Sound: Analyzes room acoustics and content in real time
o Adaptive Volume: Maintains a consistent volume level over time
o Active Voice Amplifier: Enhances dialogue when ambient noise is detected
• Auto Volume: Helps stabilize volume when switching channels or input sources: Settings > Sound > Expert Settings > Auto Volume > On
If you're looking to enhance your overall audio experience, consider adding a Samsung S- or Q-Series Soundbar (such as the HW-xxx). These models feature Q-Symphony, which allows the TV and soundbar speakers to work together for an immersive, 3D audio experience.
For help with sound adjustments or choosing a soundbar to complement your setup, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Only for very bright rooms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my TV after 2 months. I couldn’t deal with the over saturation of the colors. Browns were red. Color’s blended. Reds were overly bright. People of color did not have the correct tone. Going back to an LG OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .opicha,
We regret that the picture quality of Samsung’s S95F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Very disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Promised delivery was canceled without notifying us until late the night before. App is not updated and still says delivery is happening, even though it is not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DaLe,
It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Samsung OLED S95F
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this model because it kept resetting right in the middle of a program. Tech help didn't even want to troubleshoot. Refunded with no problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimothyR,
Thank you for sharing your experience with Samsung’s S95F TV. We’re committed to delivering the best possible product quality and performance, and your feedback will be shared with our product teams for review.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Not as it was described by sales.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some channels were distorted picture quaility was not as in store displayed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JBLHome,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Glare reduction, Oled quality
OLED? More like OH-WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks amazing. Seeing colors like I’m a mantis shrimp. The matte finish on the screen really helps cut down the glare from the sunlight through the windows. What was really great was the staff that helped me pick it out and get an amazing deal along with a soundbar to include high quality audio with the picture.
I would recommend this to a friend - Pros mentioned:Glare reduction, Picture quality
Great picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal picture quality. The screen really did help against the glare of the sun! The sound is great without a sound bar as well.
I would recommend this to a friend - Pros mentioned:Glare reduction, Oled quality
K Epolito
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the OLED TV with the glare-free screen!!!!
I would recommend this to a friend