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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 670 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and Art Mode features of the 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many also appreciate the ease of installation and the sleek wall mount, resulting in a clean aesthetic. However, some users experienced issues with the remote control and software functionality. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 670 reviews
  • Cons mentioned:
    One connect box

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv and the Samsung rotation wall mount that can be used vertical and horizontal and i love it. The only down side is the one connect box and cable that comes with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. The picture is more than I hoped for. I was told the bracket it came with wasn't great, but it suits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and looks like picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic addition to the living room! Picture is amazing and looks like art

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV is a hit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Such a great addition to our family room. Sits flat to the wall, small frame that doesn’t distract from the great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It looks so classy above my mantle/fireplace and only has one tiny cord that is easily hidden. I also like that it looks like a framed piece of art when it’s off. The screen quality is great, highly recommend this tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible work of art. My family loves this tv! I would highly recommend this product. It doesn’t just look like a big black hole when it’s off; it looks like an amazing piece of art!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has great picture quality. We weren't able to use the sound bar originally purchased yet we still didn't have difficulty listening through the TV's original speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality but the real trick with this is the "artwork" mode which looks great and is moderately customizable. We got this on sale and I probably wouldn't recommend someone pay the full price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV (and have seceral of them) but did have an issue with the box. Called Samsung but they couldnt fix it so they worked with Best Buy to solve my issue. Best Buy actually brought me a new TV to the room in my house and picked up the broken one. You cant ask for better customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsumg Art Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love the artwork that can be put on the screen. The colors are so vibrant. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , great quality, audio quality too I love it

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. So easy to set up. Don’t see the glare from my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. The picture is very good but I would highly recommend the use of external amp and speakers. The frame mode is unbelievable. Most people that see it do not realize it’s a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chic & Great viewing experience

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chic on my wall gets loads of compliments and great resolution for watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All TVs should be Samsung Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the Art choices. My husband says I have more fun changing the art then watching tv. Very easy and intuitive. SO surprise actually comes with TV channels, and all the apps so you can easily use your streaming subscriptions. Our old TV was over 17 years old, the set up and use of this was seamless. We have this on the wall in our living room, one wall is windows, no issues with reflection, or watching at an angle from anywhere in the room, at any time of day.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    The Art feature is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The art mode is an excellent feature if you don’t want a black screen on your wall but also don’t want something playing that distracts from conversations.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV great, but remote not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the TV. I'm having a learning curve issue with the solar remote. I can't get to pictures to change the one i have and it does not shut off. I'll get there eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is precisely what I was hoping that it would be. The intelligent dimming, while the art is showing, adds an unreal aspect to the art. The picture is great with unique features, definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had an LG OLED and are so glad we purchased this, it’s great having art displayed on the wall when the TV isn’t in use. We love how flush the TV mounts to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fantastic. My third Frame TV. Love this thing.

    I would recommend this to a friend