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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 675 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and Art Mode features of the 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many also appreciate the ease of installation and the sleek wall mount, resulting in a clean aesthetic. However, some users experienced issues with the remote control and software functionality. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 675 reviews
  • Rated 1 out of 5 stars

    Very slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it as tgey add features but left same processor. Very laggy and slow.Menu Lags by 2-3 seconds. Very dlow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Yavgenus,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    More than a TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our living room to double as a TV and art decor when we weren’t using it. Picture quality is excellent for both and it’s very user friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV with Art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat TV ever bought. Picture is amazing. The artwork function is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture and sound quality. Excellent price and stunning art collection. I love having my television NOT look like a black hole in my beautiful living room. I found a lovely modern gold frame to buy for it and I love it . I wish I had purchased this Samsung sooner .

    I would recommend this to a friend
  • Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing TV, I don't like the glare of regular TVs, but this one has almost no glare, and the colors are very soft. It doesn't make my eyes uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wife wanted a frame and she got a frame.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. But not as good as a non frame tv for the same money. I do like the skinny cable and flush fit. The wife wanted a frame and she got a frame. Best Buy has become my go to for electronics. It's near my house (same day pick up curbside). I can be sure I am getting an UNRETURNED fresh item. Amazon used to be my go to for these things. Not anymore. Best buy beats them on price, quality and shipping consistency. Nothing but problems from some Amazon sellers on these items. Opened merch, poor cheap freight shipping etc...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv looks great even in areas with a lot of light . The picture frame is a great addition to the TV appearance. Looks like a work of art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frames and Frames

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my daughter and she absolutely loves it! She’s subscribed to photos and decorated her living room wall with matching framed pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend statement piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Guest always think it’s a photo Just wish the frames were cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality but the art function is too lit for what I thought it would look like, still looks like a tv with a screen saver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Art that you can watch football on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these in the house and absolutely love them, works as good as piece of art as it does a high def TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . Works very well , very crisp picture and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use, very aesthetically pleasing. best TV I have ever had 10/10 recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing best television I have purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Da’ Frame!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an amazing picture! Looks like a piece of art!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV. The picture is amazing! Looks great on wall also.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever. I can now display my wildlife photography.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Looks so classy. Great picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    At first great; down the road - not as much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tv when I first bought it, ao much so that I got a 55 inch cor my bedroom as well. I have soecial frames for them and everything to really make them look like art. However, the interface is TRASH. The apps (ex: Peacock) when on the tv directly suck and rarely load properly after 1.5-2 years of owning. Ive done all the software updates, hard restart of the tv to clear cache, etc. but nothing helps. Then I got an apple tv and plugged it in to use that instead because everything loads fast and easy. So Samsung really needs to figure out how to get their tvs working better with 3rd party apps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EHpool,

      We appreciate your feedback on apps, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame looks great and elevates the look of the room. I find that the sound quality isn’t as consistent as other TVs, but external speakers solve that problem.

    I would recommend this to a friend
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