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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 195 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 65" Class The Frame Series LED 4K UHD Smart Tizen TV for its exceptional picture quality and innovative art mode. Many are impressed with the ease of installation and the flush mount design. While some find the price to be a bit high, most agree that it is worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 195 reviews
  • Rated 3 out of 5 stars

    Deceptive advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the tv and geek squad installation for mounting and also running cords through the wall so that they would not be seen. The tv comes with a large box for power and a power cord that is not rated to go into a wall, so they could not do the mounting and hook up as advertised. It also came with its own tv mount so we didn’t need to buy the very expensive one that was recommended. Ultimately we need to have our contractor do some modification to the wall to hide the box and cords and then mount the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacularly clear picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this television and it was made even better by the Best Buy team who came and mounted it for me!! This purchase renewed my faith and interest in the company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a quality tv that was of good quality, but that was aesthetically appealing. I am happy with the Samsung Frame TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most purchases have been good experience, however the most recent purchase of two Samsung tvs has been a disaster.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Frame tv, I just wish the power button on the remote would turn off the tv without having to hold it for 5 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has many wonderful options! The mounting bracket is part of the TV. Looking forward to testing out the photo options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to hide your tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, once you add the frame to it. It looks like actual art work instead of a tv. Very cool and impressive how real it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise! Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the illuminated pictures and portraits that make people do a double-take as they glance at what they expect to be a television only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Wins

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television. Have not used 1/2 of its features. Integrates well with my Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the look of the set. The Geek Squad team did a great job of installing a mount. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv from the moment the Geek squad turned it on. We then went and bought the 75" bigger brother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We get lots of comments about our “artwork” in the living room...Love the low profile...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and explore....the Agent was very helpful as well. I need to buy a sound bar as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Frame Series LED 4K. The install was great and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is that I waited too long to purchase this Samsung Frame TV. Looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Framed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and geek squad was awesome in installation to make this look just like a picture frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality and light weight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and the price is good....also, very light weight. Fit our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Have had a great time tinkering with the art feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Great addition to the home for both entertainment and function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung Framed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, highly recommend this TV. Very clear and picture quality is great.

    I would recommend this to a friend
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