Customer Ratings & Reviews
- Model:
- QN65LS03AAFXZA
- SKU:
- 6451479
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality and sleek design of the 65" Class The Frame Series LED 4K UHD Smart Tizen TV. Many are impressed with the ease of use and installation, particularly the convenience of the One Connect feature. While some users find the subscription requirement for additional art limiting, others feel that the overall value is worth the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Research mounting options first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was nice, but it would've been nice there was more information on how to handle the placement of the Samsung One UI box and the non-wall rated cable. Had to end up exchanging the TV for another one, defeated the purpose of wall mounting with the box and cable. Another Samsung 8k QLED TV came with one of those "One Connect" boxes also, but it was much more slimmer and actually mounts behind the TV - so a much better setup for sure!
No, I would not recommend this to a friendBrand response from Samsung
Posted .kishan,
Thank you for sharing your review of The Frame TV. We value your feedback regarding your experience and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
It looks like a real painting!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 65" version and it looks fantastic! Of course the display looks great when you're watching tv, but the FRAME mode is the best. Now it looks like i have a real painting on the wall when the tv is off!
I would recommend this to a friendFrame TV is Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product, easy to use and operate. I was disappointed that I ord’d the brown frame. Apparently the salesman didn’t write it up and it wasn’t delivered. I ck’d the invoice and wasn’t charged either.
I would recommend this to a friendThe 65" Art Frame Series TV from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful edition to our living room. The art frame totally hides the TV screen and with the rotating slideshow of pictures provides a pleasant and colorful environment, We highly recommend this product!
I would recommend this to a friendSamsung: The Frame 65"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Everything I expected and more. The wall mount bracket could use a revamp. The 2 piece design made it difficult to position within the wall studs. Other than that, highly recommend this TV.
I would recommend this to a friendVery Good Television. However....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv tends to turn on after you turn it off. Also, does not sync to the Samsung wireless speaker. We have tried numerous times.
No, I would not recommend this to a friendGreat product, even great pros
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product, but more important, outstanding knowledge and education from Best Buy Associates, including tag teaming of pros who know this and that. Exactly what I wanted, plus some.
I would recommend this to a friendJust okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay, nothing spectacular about this television except for looking like a painting. Quality of picture is okay and too pricey for a product.
I would recommend this to a friendSamsung Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV. It looks amazing on the fireplace with the artwork. Definitely thinking about getting another one. The one criticism I have is the remote is not the most user friendly.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Pmurphy,
Thank you for purchasing The Frame TV and for your review. I'm so glad to hear your new TV looks amazing above your fireplace! We appreciate your feedback on the remote included with your TV. To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select The Frame TV under "Lifestyle TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Samsung Fram
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great but I don’t like that you have to spend additional money on Art work, which is the whole purpose of the tv
I would recommend this to a friend- Pros mentioned:Picture quality
lip sync issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this picture is great but the lip sync delay is troublesome can not get it to work correctly
No, I would not recommend this to a friendBrand response from Samsung
Posted .louismmmm,
Thank you for purchasing the The Frame TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Love the Frame 2021
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks great over the fireplace. The installation was fantastic and we really love our new TV.
I would recommend this to a friendTheframetv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks just like a frame! Amazing additional to my newly build home
I would recommend this to a friendSatisfied with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iove this product from Samsung. Its like a digital picture frame on the wall and its uniqueness makes it a focal point in the livingroom
I would recommend this to a friendLove my Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, little tricky to hang the 65" versus the 55", but once it's on the wall, it looks fantastic.
I would recommend this to a friendKirby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received great help and technical advice-very happy w the process so far have not taken delivery or used the product yet
I would recommend this to a friendHappy Eagle, ID customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your team start to finish was amazing. Patient with us in showing product use and very professional installation. Thank you Team
I would recommend this to a friendLove the Samsung Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable salesperson, helped with technical questions about the best TV for our space.
I would recommend this to a friendTV install review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very professional Got my TV set up and all ready to go Love the new Frame TV
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of the tv is exceptional. I see things=s I’ve never seen in the same programs I watch all of the time.
I would recommend this to a friend