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Customer Ratings & Reviews

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$3,999.99
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Comp. Value: $4,999.99

Customer reviews

Rating 4.7 out of 5 stars with 92 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the exceptional picture quality of the 65" Class The Terrace Series LED Outdoor TV. The TV's brightness is also a highly praised feature, contributing to the overall fantastic picture quality. There were no Cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 4 out of 5 stars

    Pricey TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV - just really expensive. I understand the price but still don't like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 months.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an expensive TV. I purchased it in late March and the screen went dark in 2 months. I was told that the "panel" is bad. Called Samsung and expressed the urgency given I was hosting a party on the upcoming weekend. Was told that they'd have to call a scheduling company to call me who could then give me a date for them to come out and attempt to repair (rather than replace). If you're willing to spend the $ on one of their most expensive products and it breaks after 2 months, I'd expect a different level of service than if I had purchased a 38" TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chris,

      Thank you for your review of The Terrace Smart TV. We appreciate you sharing the details of your experience with your TV and Customer Support and for your patience while waiting for your service appointment.

      Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung