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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing a 32" Sony Triniton that we have had for 20 years. My husband refused to upgrade until it died. Well it died. I bought this one and my husband has raved about it! How pretty the picture is, how you can see so many details! He actually told me he is enjoying the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Samsung Crystal UHD- 65”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , great size tv ! The quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 65" Class TU690T UHD 4k Smart Tizen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Excellent picture. Easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture and vivid colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, vivid colors and wonderful price. The installation crew was very professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super clear picture great sound easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and low price. Good bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excelle Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and crispness to picture. Picture runs edge to edge. Couldn't be happier with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good software and amazing screen too. I watched the new antman movie on it and the quality was so good and it looked so smooth too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV! great color, picture, VG built-in spkrs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV! The pre-installed apps are a great selection, the color is great, the picture is great, and the sound even without a soundbar or theater system is still very good. I also don't have a problem with the remote: it does what it should, and, yeah, it has a lot of functions, (like controlling my Sony BlueRay/DVD and my Roku!) so it has a lot of buttons! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Value!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped on it when i saw they had open box saving myself $150. I bought it for my room as a replacement for my TCL that just stopped working one day… being used to that, id say wow! Upgrade!!! Lol quality is amazing… i have a samsung in the living room for the longest…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value, nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this TV, nice picture, sound could use boost of a soundbar. So i took off one point. I like that the tv is not sensitive to glare as i have it in a bright room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love it quality and pictures easy set up ,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and the picture is still perfect and clear. My T V is still up on the wall and looks like it just came out of the box. Sound is still as strong just like the first day I turned it on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Good basic TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a basic TV. Decent picture. Sounds is meh like most of these TV’s but this is a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great price easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV great price for the money, considering a name brand. Good picture quality, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SS65

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and color quality. Perfect fit in our living room. Easy to set up and access apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv fits perfectly in my living room. It has a clear picture and sound is awesome. I love samsung products. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65 inch TU690T Crystal UHD 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We caught this great TV on a sale from Samsung and got it for FREE. What a great deal! We replaced an old 55 inch Samsung (really old, not even a smart TV) and this 65 inch made a HUGE difference in our rec room. Beautiful picture quality, great sound. Thanks to Best Buy for the quick and friendly service too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome. However the remote is challenging to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Picture quality is exceptional. the interface is easy to use and I like the live TV channels samsung offers. Sound quality is hreat for the bedroom but in open concept i would still use a sound bar

    I would recommend this to a friend