Customer Ratings & Reviews
- Model:
- UN65TU690TFXZA
- SKU:
- 6538957
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great picture and fair price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Zero complaints. Picture is great quality, easy to setup, light.
I would recommend this to a friend - Cons mentioned:Speed
Inaccurate information bad software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ignore the fake reviews. TV specifications list the TV as having a refresh rate of 120hz. Called in to verify it was in fact 120hz refresh rate. Was told it was. Paid someone to pick it up and mount it, just for it to not be 120hz! Software on the TV is that of 2017. TV is slow. Would NOT advise shopping BestBuy for TV’s as the information is inaccurate. Out $240 for a pick up & mount installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MikeD,
We appreciate your review and feedback on the incorrect specs on the 65" TU690T TV. You are correct; the 65" TU690T refresh rate is 60 Hz, not 120 Hz. We will ensure that the specs listed on the Best Buy website are corrected.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use
Working as advertised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and it works great! I added a Roku soundbar, which makes it sound even better!
I would recommend this to a friend - Pros mentioned:Picture quality
Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Clear, precise and love the app options. Im glad I made a choice to go with Samsung.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect TV perfect size for the bedroom!
I would recommend this to a friend - Pros mentioned:Price
Great Deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ready to buy a new TV. Had been searching for a few months. Found this one at a great price!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Frame : Art + Entertainment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on an amazing ! The Samsung Frame TV is a piece of art and a piece of enjoyment for entertainment!
I would recommend this to a friend - Pros mentioned:Picture quality
Best bang for the buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far this is the best tv for the money period!! The picture quality is unreal !! Do not hold back on this one
I would recommend this to a friend - Pros mentioned:Picture quality
Totally Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Great picture, outstanding customer service. Overall phenomenal experience.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for movies and gaming, I highly recommend Clear display in all lighting conditions
I would recommend this to a friend - Pros mentioned:Picture quality
Good Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its exactly what I wanted. Large TV. Sound works better with a soundbar or surround sound receiver.
I would recommend this to a friend - Pros mentioned:Picture quality
Great image, could be better the Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall image and OS works really good, the screen had some scratches, you can't tell with the TV on but still. For the sound, I had to hook it up to my old sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
BigL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv clear picture quality enjoying every minute of watching my favorite shows or gaming on it
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV couldn’t be happier! Easy to install and set up was quick. 100% recommend
I would recommend this to a friend - Pros mentioned:Picture quality
One for you, one for me...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 65" for my Dad because he was overdue for an upgrade and I loved my 58". After seeing the slightly larger version I gifted him, I bought another 65" for myself LOL.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Much more colorful than my old Hisense 4k 55in. I’m not tech savvy, but this is a good budget tv imo. I spent 450$ on it and I think 100% that it was worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
65 inch tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is crystal clear and the sound is clear
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV , easy to set up get one of these if your looking for not expensive but quality
I would recommend this to a friend - Pros mentioned:Price
Best sub tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 65" Class TU690T Crystal UHD 4K Smart Tizen TV is one the best tv for the prize
I would recommend this to a friend - Pros mentioned:Picture quality
10/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect quality, good volume & picture . Tv doesn’t give me any issues
I would recommend this to a friend