Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1151 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,151 reviews
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and I love the screen size. Price was very reasonable. Only downside is the remote is not as easy to use as I would like. Too many buttons when a ring would be more convenient and eliminate some of the crowding. I would also prefer it to be backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    samsung tv from best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price! had it delivered and the guys were friendly and punctual!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    love are tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is so clear, that you could reach in and touch the people. We are really enjoying are new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony 65” crystal UHD

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice picture, easy set up and many convenient features, Great value and product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv awesome picture samsung is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, bright. The built in smart functions are good, but a little laggy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv for our basement. Hung easily and looks flat against wall. Great tv for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Terrible TV

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this TV for about a year now and I’ve experienced so many problems with this TV, first off it is so laggy to the point where I can barely go onto apps it takes about 10 minutes for it to stop lagging and then when I go on an app, it goes back to lagging. It is such a terrible TV and a waste of money. I’m glad this TV is not available anymore at Best Buy. i’m not sure if it’s available but that’s what the app says anyways do not waste your money on this TV. I have very good Wi-Fi connection and it’s still laggy. I’ve gone through all of the problems and trying to resolve it and it never fixed the laggy problems. I’m probably gonna go back to get a Roku TV because I had a Roku TV for over three years and never ever experienced laggy problems. no matter what apps I run it takes forever to load and sometimes it likes to disconnect me from my Internet connection and say oh error code and it doesn’t work for a day , again DO not buy this TV you might as well, just get a Roku TV because they’re the better TV company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 65”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is great love the size and the picture quality as well as the volume pitch.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Quick startup. Very happy with it. Also a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, great price and even better picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money , easy to use I would recommend this tv to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome tv. Picture is crystal clear and got it for a great price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I ordered the tv, the service was incredible! Living in NYC up a 5 floor walk up is terrible I’ll say but the quality service The Best Buy crew brought was extraordinary. With the new Samsung tv I feel like everyday I’m at the movie theater. I absolutely love my tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, great quality image, I use it to play i my pc and was super great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung Strong

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television, with a crisp picture, what we have come to expect from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Office Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity in the picture and the speed when navigating between apps.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    No Issues & Meets My Needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice inexpensive option if you are looking for something fairly basic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and the sound is good. My family is enjoying the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love to watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the size and quality of the picture. Beautiful entertainment.

    I would recommend this to a friend