Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1151 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,151 reviews
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE this TV. My dad is very happy with his father day gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a nice picture I prefer Sharp pictures where the quality is a little better but they no longer offer sharp TVs I would also prefer if the HDMI and plugs are on the left side versus the right side of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great So Far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is been working great, no problems, backlight needs to be tweaked, just go through the Advance settings & adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, Great price. Get Oled if you can afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65"tv yay!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Excellent product. Best Buy is where I always end up when buying tv's, computers, appliances etc. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Customer Samsung - 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase it meets all expectations, highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Style

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my daughter bought the television for my other daughter birthday, she was so surprise and happy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright and well lit tv works well refresh rate for a tv in this price range is surprisingly well calibrated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to tell everybody that I know about this TV picture is perfect. Everything is just wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MY 65 inch TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery person came on time and put it in my living. Both men checked to make sure there was nothing in their way when delivering. They were king, considerate and thoughtful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture n Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! So much bang for the buck! The volume is great too, unlike lots of TVs these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with tv samsung is always great and best buy great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with our pickup and loving the TV quality! Size is perfect for the space! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 60 inch TV for my bedroom had it installed services great TV is awesome. Would totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I review based in ease of opening and access plus volume and interface options - all 10/10

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ITS NOT 120Hz AS ADVERTISED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it a 0. i just returned from my summer vacation.  While on my trip I found out that your bestbuy mistakenly advertised this unit to have 120 hz.  I even called the store and spoke to a lady that confirmed it.   Reading the other reviews, I'm apparently not the only one to fall prey to this misleading ad.  My account says that im beyond my return window, so I'm stuck with something that I didn't purchase. i really hope bestbuy steps up and does what is right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly expected a lot from the tv and I can proudly say the tv exceeded my expectations, therefore I highly recommend this TV , yet again Samsung never disappoints!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family reunión one more time to Watch movie

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV is nice I love and now my FAMILY is together

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture OS not so much.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a nice picture. The jury is still out on the Tizen OS. Its a little slow to respond. Overall this TV is a good value.

    I would recommend this to a friend