Customer Ratings & Reviews
- Model:
- UN65TU690TFXZA
- SKU:
- 6538957
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance and display, particularly for price point
I would recommend this to a friendGood TV, but this one has issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased several Samsung tvs over the years, and this is the first one we've had a problem with. We noticed soon after installing it that there are a couple of small fuzzy dots in a section of the tv. We are currently going round after round with Best Buy, Samsung, and Geek Squad to get a new tv to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReviewProfile,
I'm sorry to hear that you are experiencing display issues on your TU690T TV. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us a call so we can better support you at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
It’s good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv, just some issues with the app not connecting.
I would recommend this to a friendA great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and a great tv. Keep up the good work best buy
I would recommend this to a friendExcellence in Service & Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product for price paid. Customer Service excellent.
I would recommend this to a friendGood service 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and very fast very easy to andesten whith people
I would recommend this to a friend- Pros mentioned:Picture quality
Slow as molasses
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV shows great pictures and sounds great, but it is the absolute slowest tv I’ve ever purchased. This is pretty disappointing since it is, in fact, a SAMSUNG tv which is a top brand.
No, I would not recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent excellent excellent excellent excellent excellent
I would recommend this to a friendAmazing TV Amazing Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for family movie nights as well as party games.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Would purchase again. The price was just right.
I would recommend this to a friendWonderous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice television, I 100% recommend to all :)
I would recommend this to a friendOne thing missing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is lack of bluetooth for external speakers/earbuds.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Great price, great picture
I would recommend this to a friendGreat Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & a pleasure working with Geek Squad!
I would recommend this to a friendEasy delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great easy delivery! Love Best Buy! Please stay open!
I would recommend this to a friendGreat so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you'd expect from a basic Samsung TV.
I would recommend this to a friendGreat cust. relations, supervisor understood.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged, replaced with 7000 series. Screen scratch
I would recommend this to a friendI got my moneys worth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV is probably the best technology today
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its soo good about the price and has 4k Resolution
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Love it not to bug not small. Works perfect
I would recommend this to a friend