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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,136 reviews
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 4 out of 5 stars

    samsung smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the low price! vivd color sound is good easy setup!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enhanced Entertainment Hub with Free Channels

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65" Class TU690T Crystal UHD 4K Smart Tizen TV has been a game-changer since I brought it home. The array of free channels is fantastic—I've discovered so much great content. But what truly sets it apart is the seamless phone integration. Plugging in my phone and casting live selling shows from platforms like Poshmark is a game-changer. Watching those on a big screen beats squinting at a small phone any day. The picture quality is stunning in 4K, and the Crystal UHD technology brings colors to life. The smart features are intuitive, making navigation effortless. Additionally, the multiple connectivity options and array of apps expand entertainment choices. It's a hub for both relaxation and productivity. This TV exceeds expectations, making it a wise investment for anyone craving versatility and top-notch performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. I've had it for a little over a year now, and I've really enjoyed its brightness and vibrant colors. The HDR is amazing when watching shows and movies, especially when the colors are shiny and bright. It's been an overall really enjoyable experience with this TV; I'd recommend it to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GRRREAT PICTURE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is superb and setup was very easy that I was able to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Will buy again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 65” TV, and it has truly elevated my home entertainment experience. The picture quality is outstanding — vibrant colors, deep blacks, and incredibly sharp 4K resolution make movies, shows, and even regular TV broadcasts look stunning. The HDR capabilities add another level of realism, especially during action scenes and nature documentaries. The sleek, slim design fits beautifully into my living room, giving it a modern, high-end feel without being bulky. Setup was straightforward, and the Tizen operating system is intuitive and easy to navigate. Streaming apps like Netflix, Hulu, and Disney+ are preloaded and run smoothly with minimal buffering. I also appreciate the multiple HDMI ports, which make connecting my gaming console, soundbar, and Blu-ray player hassle-free. The only minor downside is that the built-in speakers are decent but not amazing — if you really want theater-quality sound, I recommend adding a soundbar or external speaker system. Overall, the Samsung 65” TV offers excellent value for its price. If you want a TV that delivers a brilliant picture, smart features, and a stylish design, this is a fantastic choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality vibrant and user friendly. Great size tv for my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Happy with my new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV build quality is solid, picture is good and built-in smart features are well enough. Affordable price comparing to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung TV and couldn’t be happier with the quality and performance. The picture is incredibly sharp with vibrant colors and deep blacks—perfect for movies, sports, and gaming. The sound is surprisingly clear and rich for built-in speakers, and the sleek, modern design fits beautifully in my living room. The Smart TV features are easy to navigate, and apps like Netflix, YouTube, and Disney+ run smoothly. I also appreciate how quickly it connects to Wi-Fi and how responsive the remote is. Overall, Samsung continues to deliver top-tier technology and reliability. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simple the best, better than all the rest!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the biggest tv I’ve ever purchased. Bought a new home and a new tv was in order. Love the sound and the super movie theater picture. I have always bought Samsung but this one tops them all

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality
    Cons mentioned:
    Internet connectivity

    Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV so far, especially for the price. We much prefer larger TVs and this one happened to be the best price for the quality when we were looking to buy a new one. It connects well with everything I own. The one unfortunate thing I've noticed is that it occasionally disconnects completely from the internet. Not too awful, but inconvenient at times.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and size, easily put together and was loaded for me by two very friend young Best Buy Employees

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great the sound and picture quality is amazing. It was worth every penny I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most everything is great about this TV. The picture is beautiful and it has all of the smart features I was looking for. The price was a perk. Unfortunately I deducted 1 star because the quick set up guide was incorrect on the size of bolt to use for wall hanging. It says M8, 20-22 mm, but it was too small and we had to make a second trip to the hardware store to basically guess on the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Samsung 65" Class TU69OT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good Tv, has good graphics, but if you want something with crystal clear graphics and works fast I would choose a different model TV. The format is pretty easy to use, and is easy to connect to wifi. I will say that the only main issue is that over time the tv starts to slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for about a month. Love it. Picture quality good. Easy to use. All features listed is just what I needed. Only complaint would be with Samsung TVs in general. I have owned Samsung TVs for many years. My issue is with the volume. Even with the different options it is never loud enough or it is too loud. It can never be spot on. Always have to adjust. Oh and with the price I paid, still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv one major downfall , my opinion cant get F1 TV on the TV unless i get a Roku or Fire Stick but i just want simple my audio video setup , other than that thrnlicturr quick is great not the best but for the leoce veey good , the remote button configuration is a bit if a learning curve espicall if your use to using rolu or fire tv , overall im enjoying the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, not that loud, great picture, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bunch of research i chose this tve for the features and price. The comparison to similar models and specs put this tv just as good as ones a couple hundred dollars more. I am blown away with what i got for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Fire

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv the only let down is the remote controlother than that picture quality nd sound are good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65" Class TU690T Crystal UHD 4K Smart Ti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love LOVE our new Samsung TV. This replaced our 10 year old 46" inch Samsung Plasma TV. We are old school, so it took a power outage to get us to upgrade. The picture is clear, colors are bright; the quality is amazing, expecially for the price! We got a great price on it. :-) That said, the sound quality needed an upgrade, so we added a Samsung HW-Q85OD 7.1.2. Channel Q Series Soundbar with wireless sub-woofer and rear speakers Dolby Atmos and Q Symphony. Needless to say, we are very pleased with the amazing sound!! I just hope our neighbors will understand. It's time for a movie night with the neighbors, family and friends! :-)

    I would recommend this to a friend