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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1150 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,150 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65" Class TU690T Crystal UHD 4K Smart Ti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love love LOVE our new Samsung TV. This replaced our 10 year old 46" inch Samsung Plasma TV. We are old school, so it took a power outage to get us to upgrade. The picture is clear, colors are bright; the quality is amazing, expecially for the price! We got a great price on it. :-) That said, the sound quality needed an upgrade, so we added a Samsung HW-Q85OD 7.1.2. Channel Q Series Soundbar with wireless sub-woofer and rear speakers Dolby Atmos and Q Symphony. Needless to say, we are very pleased with the amazing sound!! I just hope our neighbors will understand. It's time for a movie night with the neighbors, family and friends! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Simple fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a good size TV for a decent price this is the TV for you! Its only a little outdated but works perfectly fine! Still a smart tv with all the apps and connections!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Winner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!!!! Was looking for a great tv that wasnt gonna kill the bank. Was the perfect one

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung = the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is impressive, the colors and contrasts are super dynamic and the clarity of the image in the details is incredible, it is the best of my televisions, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Loving My Best Buy Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" TV is incredible. The picture is crystal clear and the color is beyond belief. The entire process from point of sale to setup was courteous, professional and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it . Easy remote use , picture is totally Awesome! Colors are fantastic, we didn't need to.ajust anything . The sounnd is good , we watch it mostly on a 12 and its good .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service with Best Buy for online order and instore pickup. This 65" Samsung TV, UHD 4K, is a great TV . Wonderful picture, easy to setup. Price was GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    samsung 65”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality tv for the price, the controller could have been better but overall would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TU69OT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a bargain when free with the 65 inch Frame TV! By itself, the picture quality is great. It was easy to set up as well. I think it would be hard to beat at this price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture and sound is great, super easy to use. I have constant migraines and I can change settings super easily without having to miss any of my show

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a television set that has exceeded my expectations. The picture quality is stunning, with vibrant colors and sharp contrast. The sound is immersive, and the user-friendly interface makes it a pleasure to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Fire

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv the only let down is the remote controlother than that picture quality nd sound are good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. Direct lit gives a much better overall picture without halo effect. Remote control is ridiculously uncomfortable and stupid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear pivture. Easy setup and recognized my bose soundbar quickly. Good fit for my living room. Thanks to Best Buy’s wonderful customer care service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works great in my class rooms at my school. Very simple to use and great picture and can stay on for long hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great experience and Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and the picture quality is impressive, with vibrant colors and great details. Thanks to the Crystal UHD resolution

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Switched to Samsung from an LG and the quality is substantially better. Clear picture and VERY easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible deal for an awesome tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony 65” tv in my living room for the last few years that suddenly just died. I know from research I would pay a lot to fix it, so though we loved that tv, we decided to buy another. I just changed jobs and money is tight so we looked for the best price for something comparable to what we had and this Samsung totally delivered! It has a great picture, lots of great features, easy to Bluetooth to and also an easy install (2 people). I paid twice as much for my old tv and this tv is twice the tv the old one was. The sound is comparable to most flat screens so I would recommend adding a sound bar or other sound system (we have a Bose system that does a great job) Great buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Really good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. The sound quality is great and so is the picture. The only issue is the time rate on the remote. It is a bit delayed when pressing the buttons. Overall, it is a great TV for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a great picture for the price and Samsung TVs are the most user friendly easy to use either gaming or streaming I’d highly recommend

    I would recommend this to a friend