Customer Ratings & Reviews
- Model:
- UN65U7900FFXZA
- SKU:
- 10751566
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Love this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, picture is great, TV works great but i feel like the remote is a downgrade from the last ones.
I would recommend this to a friendYoyoyi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for right price. Clear easy to set up but can’t get Hulu had to get Roku all in all fir price great tv
I would recommend this to a friendBest purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good, I really enjoy watching shows on it
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good. I'm still getting used to the the TV.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service! Great tech that came out. Very respectful!
I would recommend this to a friendTelevision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits perfectly and I love the clarity of the picture.
I would recommend this to a friendCompletely installed the equipment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides changing my delivery date’s several times! The technician’s did a good job putting up my TV’s! But when I purchased them I was told they would complete disc player and cable! I paid for that! It was not done! The tv in the bedroom is still not connected!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Harleytigger,
Thank you for your feedback. We recommend reaching out to Best Buy directly to assist you. If you have any product questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this tv, and I will recommend to by my friends
I would recommend this to a friend65 inch samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. Hdmi connections only 2, and the way this samsung system works with getting around is a headache for me. Maybe its me. Overall irs a good tv for a good price
I would recommend this to a friendBrand response from Samsung
Posted .GiovanniM,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U7900F TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Samsung tv is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv no issues. will recommend and buy again fr
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 65incges TV and had it installed by Geek Squad. I was impressed
I would recommend this to a friendBedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity. Amazing for sports. Great interface
I would recommend this to a friendDecent TV for the Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV for no frills performance and is easy to se up.
I would recommend this to a friendGreat service and product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and love the TV great quality.
I would recommend this to a friendGreat value for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Decent image quality BUT lots of glitches when it comes to the Samsung streaming interface. Will often kick you out in the middle of a movie.
I would recommend this to a friendBrand response from Samsung
Posted .Hi user147299,
Thank you for sharing your experience. If the U7900 TV is freezing or not loading, please check that you are running the latest firmware: Settings > Support > Software Update
In addition, try cold booting your TV by holding the remote’s power button for 5+ seconds, reinstalling the app, or resetting Smart Hub. These steps often resolve app-related issues.
If the issue continues, please don’t hesitate to reach out for additional support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. I wish I could set easily without connecting wifi.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BC1224,
Thank you for your purchase. Please know you do not need Wi-Fi, and you can connect your TV to an external antenna or cable box, as well as hard-wired internet.
If you need any help with the setup of your TV, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Had high hopes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color of picture and very lightweight which is what we were looking for for mounting. However, after watching the TV for about an hour, the motion started getting very glitchy. The TV was not hot but was acting like it was over heating. We tried the smart TV as well as personal Roku. Also watched same show on different TV and did not glitch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JeffT,
Thank you for your feedback regarding the screen abnormalities you’re seeing on your Samsung U7900 TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, to determine whether the issue is related to the TV itself, we recommend running a Picture Test, which displays a high-definition test image for you to examine. Go to: Settings > Support > Device Care > Self Diagnosis > Picture Test.
If it appears the line has to do with the TV and not any connected devices, we recommend resetting your TV. Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.
If you still have issues, please call us to set up an appointment for warranty service. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~Samsung Advisor
Terrible base for putting the legs on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Putting the legs into the base is terrible. Pops the back off the screen. Not well put together. All my appliances are Samsung and this is the worst by far
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ThomasK,
We're sorry to hear about your experience. To best assist you, please call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, well priced for a TV this size no complaints
I would recommend this to a friendBest Buy policies
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon opening the box and attaching the wall brackets we noticed something wrong with the screen. After plugging the set in the screen was cracked. I immediately returned to Best Buy with the set but they refused to help with a refund or a replacement. I am an 80 year old widow living on Social Security and cannot afford to lose this money. Best Buy couldn't have cared less and told me it was my fault for the cracked screen. I will NEVER shop at Best Buy again and am telling everyone I know and meet to be very wary of what you buy at Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JulieR,
We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor