Customer Ratings & Reviews
- Model:
- UN65U7900FFXZA
- SKU:
- 10751566
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Please unsubscribe me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite multiple emails and unsubscribe attempts, Best Buy continues to spam me. The tv's fine, but I'm not buying from BB again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi user392142,
Thank you for your feedback. Please reach out to Best Buy directly to assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Damaged tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Was delivered damaged. Picked up a couple of days later and new 55" tv delivered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertF,
We appreciate your patience while dealing with the hassle of an exchange. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
YouTube not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YouTube not working I m busy right now Monday going to Best Buy nd return led
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HarvindarS,
Thank you for reaching out to us. If apps on your U7900 TV are crashing, freezing, or loading slowly:
1. Update firmware – Home > left directional key > Settings > Support > Software Update > Update Now
2. Delete and reinstall the app
3. Run Device Care – Home > left directional key > Settings > Support > Device Care > Start Device Care
Still need help? Call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available under the ‘Support’ link on our website.
~Samsung Advisor