Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- SKU:
- 10187589
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
- Pros mentioned:Picture quality
Keeping this forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Very user friendly and easy to navigate. Light weight and sturdy. Plus all the free content and programs g inside rocks too
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent tv i love it thr app the colors and look so nice
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service at Best Buy. The TV has great picture quality and easy to use features.
I would recommend this to a friend Tv Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very clear and good I would definitely buy from Best Buy all day every day very nice price I will definitely be looking forward for this project I will definitely buy this and the best of the bunch I have been working with the team and the team is going through a great team I will definitely look into it and let me tell them how I can get this done I am so happy for them I am so very happy to have them and thank them.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. You also get a huge amount of free streaming channels which could save you some money.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv an enjoy it great image and the family love it
I would recommend this to a friend - Pros mentioned:Picture quality
Very Happy with Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear. The set up was so easy to do! Connected to my Bose sound bar without any problems.
I would recommend this to a friend - Pros mentioned:Picture quality
65" Samsung Crystal TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality!! Bought for a very reasonable price. Would recommend Samsung always!
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great pprice and service.always buy my tvs from best buy
I would recommend this to a friend - Pros mentioned:Picture quality
Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the money. Using it as a monitor for security cameras.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, honestly once I switch to Samsung I never switch to another TV. Great sound Great Quality
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Samsung TV i have had. I have bought about 11 Samsung Tv and this is the best by far.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV works as intended. Overall easy access with smart TV menus and and easy set up would recommend this TV.
I would recommend this to a friend - Pros mentioned:Setup ease
Great TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my new TV! It was easy for me to set up and the price point was perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Manager was absolutely awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome! The manager is so wonderful! She really made the whole experience a positive experience!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great picture and functionality. Sound could be better but added a sound bar which worked perfectly.
I would recommend this to a friend - Cons mentioned:Glare resistance
Shadowing in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV for a good deal, so feel there was a lot of value there. When I hooked up the TV, I immediately noticed dark shadows on the bottom of the screens after Geek Squad delivered it. Best Buy advised that I needed to go to Samsung since I could not return the TV myself. I will say that Samsung customer service is outstanding. The text option was nice and getting everything scheduled was easy. Troubleshooting took some time, and I don't fault the customer service rep for that and understand the need. Tech came out and replaced the panel but the dark shadow remained. I re-opened the ticket and the tech came back out and we called Samsung together. According to their supervisor, it is anti-glare and the solution is to get an adjustable mount as these TVs are meant to be looked at directly. Unfortunately, my TV is not mounted. I find the explanation puzzling as most people today have their TVs higher than where they're viewing the TV from. I also did not like the "to fix it, you need to spend more money or adapt how you're using the product." Customers define quality and I feel Samsung missed the mark here. None of that information was mentioned in the product manual or description when I made my TV purchase. Had this not been an issue, I would've been really pleased with the TV. I won't be buying Samsung TVs moving forward. Do better, Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
We appreciate your feedback. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test.
If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern, in which case you can call us again to schedule a tech appointment.
Otherwise, please try these troubleshooting steps:
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Will get one more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well. Easy self-install. Highly recommend to buy.
I would recommend this to a friend - Pros mentioned:Picture quality
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all great TV I’ve always had Samsung. I’ve had LG‘s in the past but sounds Samsung takes the cake. Great picture great sound and great price!
I would recommend this to a friend - Pros mentioned:Picture quality
SuperaFan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and sound. Works well with soundbar.
I would recommend this to a friend
