Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- SKU:
- 10187589
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Tv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver always communicate Delivered on time tv is no damage
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and perfect Good Thank you Appreciate so nice
I would recommend this to a friendSmart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all a really good purchase. Good resolution, good search platform for apps.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great price easy to install. Overall great product
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great quality. I would recommend it
I would recommend this to a friendGreat TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money! Great tv. We love watching movie and tv shows on our tv.
I would recommend this to a friend- Pros mentioned:Picture quality
My TV stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working after 2 weeks of usage. Picture quality was good but, my tv never turned back on. Tried calling, but because we didnt take the extended warrenty they referred us to Samsung. Unable to reach Samsung. If my tv worked then I would've given 4 or 5 stars. But a brand new tv gone to waste and I've lost $400
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Love samsung and buying from best buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the family loves it very clear and vivid.
I would recommend this to a friendGreat staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv ended up being better in person workers were polite and helped carry it out and loaded it no problem
I would recommend this to a friendNice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. We installed it ourselves which was not the easiest, but got it done.
I would recommend this to a friendFantastic Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV if you’re looking for a great queue series TV
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for a friend she loves it and her children love it too
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung Smart tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great but the volume seems to not be comfortable either to loud or way to soft
I would recommend this to a friendBrand response from Samsung
Posted .Hi PauloR,
We apologize for the inconvenience you’ve experienced with inconsistent sound volume on your TV.
To help stabilize volume levels, try enabling the Auto Volume function, which automatically adjusts sound when switching channels or inputs: Settings > All Settings > Sound > Expert Settings > Auto Volume > On
You may also want to run a Sound Test to check for audio issues: Settings > Support > Device Care > Self Diagnosis > Sound Test
If the issue continues, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
Nice, big screen, volume a bit on the low side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen, nice size, could be better with volume
I would recommend this to a friendMy New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!
I would recommend this to a friendunhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephanieH,
I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, rep helped me to find the best price. Work as stated. Very happy!
I would recommend this to a friendMy Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. Samsung products are the best for me.
I would recommend this to a friendA TV problem. But great customer service there.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem with this TV. And had to return it. However, the gentleman that sold it to me. Was also, who was there. When I was returning it. He was very helpful, Both times! I will continue to do business there. Because of him>
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EdwardL,
We appreciate your business and are sorry to hear that you had issues that resulted in a return. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... haven't had any problems so far..
I would recommend this to a friendBrand response from Samsung
Posted .Hi Stevenrebecca,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
