Customer Ratings & Reviews

Bought open box, audio on tv doesn’t even work and picture quality is very dark.

The TV randomly shuts off while being actively watched. It appears it is a known problem with no resolution

It’s very nerve racking to use took it back and got a Roku easy to use and set up

I have not received it yet, was not delivered as promised!! I purchased this on the 28th of April and might have it on the 29 of June??

Had a 35 year old RCA which was in perfect condition but the technology had caught up with it so I finally let it go. Anyway I l upgraded to this 65 inch samsung tv and hope that it eill last at least five to seven years. I've only had it for 2 weels and all is going well. The picture looks pretty good but the sound is weak so I plan to purchase a soundbar in the future. I don't like the remote control which can be a bit challenging to figure out. Otherwise I'm enjoying it. It seems well worth the sale price. I wouldn't pay full price.

Worst purchase ever. The TV went out on the first day.

Great size, easy to set up, still learning how to navigate it, but it is very nice.

Our original samsung tv developed some issues with the picture that weren't terrible, but noticeable. I stopped by the local store and was pleased to discover it was still under warranty. A few phonecalls later I had a scheduled visit from a Geek Squad member follwed by a tims adte as to when the tv would be recovered and a replaced by a new one. Everything went swimmingly well and we're all extremely happy with the new tv The picture is amazingly beautiful and the sound is perfect. We couldn't be happier with every aspect of this experience. Thank you Best Buy for your wonderful dedication to serving your customers. It definitely doesn't go unnoticed.

Awesome display! The picture is amazing! The updates to the Tizen Smart Tv Operating System are great. Intuitive UI. Connected my Xbox Series X and it automatically changed the default input name to Xbox with a Xbox logo for the thumbnail of the input

A great value for the price. Performing far and beyond what I expected it to be. You can't get a better picture or sound quality product for the price.

After having this TV for a few weeks now, I highly recommend this product. It provides great picture and sound quality.

TV great. Installation by Geek Squad not so good. Would not install wiring as salespeople said they would and charged for.

We first bought the 55 inch 7900 model Samsung and it was adequate. We ended up upgrading to the 65 inch Samsung model 8000 and the picture is better and we love it! It also has an additional needed HDMI port.

TV is Fantastic! Delivery rating? First TV was broken, 2nd delivery was very rude.

I enjoy the clear picture and my friends commented on the picture during the Superbowl party.

Great product! This is at least about 5 tv's I have purchased from Best Buy in the past 4 years. Samsung tv's also. My service from Best Buy has been outstanding from store to deliveries. Best Buy is the only company I will buy my products for work and home from. If something is not right they go out of the way to make it right.

It was an easy purchase and an easy installation. The television set worked immediately, connected to the WiFi without issues and the quality of the images is excellent. Thank you Best Buy, for making this purchase so easy and hassle free!

Everything has been great so far with the television.

This was a awesome investment, although years later, while moving the TV screen was cracked by the movers.... I was compensated...but the picture was awesome, which lead me to purchase two 75' Samsung TVS

My first time purchasing a Samsung TV, but I love Samsung products. This price for this size seemed like a great deal. I dont know the difference between this and other Samsung TV models but the size is what we need and the picture quality is great.