Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- |
- SKU:
- 10517867
Customer reviews
Rating 4.6 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, only had it a few weeks so far though
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
My TV stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working after 2 weeks of usage. Picture quality was good but, my tv never turned back on. Tried calling, but because we didnt take the extended warrenty they referred us to Samsung. Unable to reach Samsung. If my tv worked then I would've given 4 or 5 stars. But a brand new tv gone to waste and I've lost $400
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
My New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Employees were super helpful!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality in sound and image and the price is very economical, excellent product.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 2 out of 5 stars
unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephanieH,
I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Buy from Best Buy Billings!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase experience and we are loving our TV
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience, rep helped me to find the best price. Work as stated. Very happy!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
My Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with my purchase. Samsung products are the best for me.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very much satisfied with my purchase. I definitely recommend purchasing.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good... haven't had any problems so far..
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Hi Stevenrebecca,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Rated 4 out of 5 stars
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Remote is not that good. Does the job
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints with the TV. Nice GUI and very responsive
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Big picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen had everything I needed and response so fast to streaming great product
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is better then we thought. Great picture. Good sound.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Large TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for what we needed it for. Bright and clear.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Denise review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Samsung products and would recommend this item.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Def a great TV if your are on a budget!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this TV. Loads quick and hasnt lagged on any movies or shows. Good value for your price.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Go shopping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase €€$$$$$$$$$$€$$€$$$$$$$$$$$$
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Unsure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is confusing. Not allowing me to switch to the xbox is becoming quite irritating. The picture and sound are great.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Hi DanielB,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor


















