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Customer reviews

Rating 4.6 out of 5 stars with 425 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 425 reviews
  • Rated 4 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only had it a few weeks so far though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My TV stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV stopped working after 2 weeks of usage. Picture quality was good but, my tv never turned back on. Tried calling, but because we didnt take the extended warrenty they referred us to Samsung. Unable to reach Samsung. If my tv worked then I would've given 4 or 5 stars. But a brand new tv gone to waste and I've lost $400

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/

      We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    My New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Employees were super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in sound and image and the price is very economical, excellent product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StephanieH,

      I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Buy from Best Buy Billings!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase experience and we are loving our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, rep helped me to find the best price. Work as stated. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my purchase. Samsung products are the best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with my purchase. I definitely recommend purchasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good... haven't had any problems so far..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Stevenrebecca,

      Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Remote is not that good. Does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the TV. Nice GUI and very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen had everything I needed and response so fast to streaming great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better then we thought. Great picture. Good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what we needed it for. Bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Denise review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung products and would recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Def a great TV if your are on a budget!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV. Loads quick and hasnt lagged on any movies or shows. Good value for your price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase €€$$$$$$$$$$€$$€$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv itself is confusing. Not allowing me to switch to the xbox is becoming quite irritating. The picture and sound are great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielB,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung