Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- SKU:
- 12161501
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
We’re having trouble playing this.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a smaller Samsung and loved the speed of the processor etc. This unit was horrible!!!! Constantly drops the wifi. Having trouble playing this happens dozens of times a day. It doesn’t matter what streaming service we’re playing. No more Samsungs for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianS,
Thank you for reaching out to us. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Love the updated model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the updated model. Perfect size and picture display is amazing!
I would recommend this to a friendGreat TV option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly happy with this TV. The perfect addition to our living room.
I would recommend this to a friendcustomer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television picture looks great and the delivery personal were great.
I would recommend this to a friendRandy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv has all the features ! Would definitely recommend this tv!!
I would recommend this to a friend65" Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, 1 if the best ive ever had ...Samsung is the only way to go
I would recommend this to a friendSamsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture sound quality is amazing clear picture
I would recommend this to a friendNot bad a decent buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad decent purchase this tv has a few good qualities
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great buy. It has a beautiful picture I love it.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality in sound and image and the price is very economical, excellent product.
I would recommend this to a friendForget the geek squad helping you.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine my geek squad set up was the pits. They were supposed to set everything up and help me learn everything. Didn't hook up any of the sound equipment i had. There is no manual for the TV. The price wss right, i guess.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Magnoliak9,
We're sorry to hear about your setup experience and recommend reaching out directly to Best Buy regarding any installation issues. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easily mounted and looks good.
I would recommend this to a friend65” tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Clear picture. I mainly use to play my switch game on!
I would recommend this to a friendQuality tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv and delivery. Easy to set up and enjoy
I would recommend this to a friendWorth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Employees were super helpful!
I would recommend this to a friend65 inch samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth, no problems, had 2 people help bringing it to the car
I would recommend this to a friendTelevision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, only had it a few weeks so far though
I would recommend this to a friendMy new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The picture is great. So far no problems or complaints.
I would recommend this to a friendMy new toy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving it, i don't have cable but picture comes in great
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv with amazing free channels. Great color and sound
I would recommend this to a friend