Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- |
- SKU:
- 12161501
Customer reviews
Rating 4.6 out of 5 stars with 485 reviews
(485 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv great service really good delivery people
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Better than expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected quality. Only downside is that it is the basic model and you can't set a personal screensaver.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Samsung TV and it has exceeded my expectations in every way. The picture quality is outstanding with bright colors, deep blacks, and very sharp resolution. Watching movies and sports feels incredibly immersive, especially with the smooth motion and clear display. The smart TV features are easy to use and apps load quickly without any lag. Connecting to Wi-Fi and setting everything up only took a few minutes. The sound quality is also surprisingly good, making the overall viewing experience even better. I also love the sleek and modern design, which looks perfect in my living room. Overall, Samsung makes reliable and high-quality TVs that are definitely worth the investment. Highly recommended for anyone looking for a premium entertainment experience.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Tv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The driver always communicate Delivered on time tv is no damage
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all a really good purchase. Good resolution, good search platform for apps.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Excellent!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, excellent price, excellent customer service!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Samsung Crystal TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good TV as advertised, which is why I only gave it 3 stars. You want 5 from me, enhance the picture quality for me in an indistinguishable way that no other TV can compare. Sound bougie?
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Hi Martjuan,
It's great to hear you are enjoying your U8000F TV. If you would like to adjust the image, you can make several changes to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and perfect Good Thank you Appreciate so nice
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv ended up being better in person workers were polite and helped carry it out and loaded it no problem
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great price easy to install. Overall great product
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money! Great tv. We love watching movie and tv shows on our tv.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. We installed it ourselves which was not the easiest, but got it done.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great quality. I would recommend it
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for a friend she loves it and her children love it too
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV if you’re looking for a great queue series TV
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Love samsung and buying from best buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV the family loves it very clear and vivid.
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
My New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my old (Not Samsung Brand) is the Best decision and investment I ever made at Best Buy!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 2 out of 5 stars
unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV approximately 3 weeks ago and have had network connection failures constantly. I returned it back to BB and they replaced with the same model. To no avail the same issue is happening. Not sure if this particular model is having continuous issue with Network card or what, not happy with Samsung at this point and would not recommend this particular model
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi StephanieH,
I'm very sorry to hear about the connection issues you are experiencing with your U8000F TV. So we can better assist and troubleshoot this issue with you, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Nice, big screen, volume a bit on the low side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice screen, nice size, could be better with volume
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 1 out of 5 stars
My TV stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working after 2 weeks of usage. Picture quality was good but, my tv never turned back on. Tried calling, but because we didnt take the extended warrenty they referred us to Samsung. Unable to reach Samsung. If my tv worked then I would've given 4 or 5 stars. But a brand new tv gone to waste and I've lost $400
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .It’s unfortunate to hear about your experience with Samsung’s U8000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist

















