Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- |
- SKU:
- 12161501
Customer reviews
Rating 4.6 out of 5 stars with 485 reviews
(485 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best buy is the best!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer support was quick, friendly, and genuinely helpful. I would most definitely stick with best buy!.. after all it is the best!
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Installers shook us down for cables
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the produce I was shaken down by the installers
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Problemas de conectividad con blueton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problemas con el blueth si conectas a un speakers la conexión va retrasada
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Henry,
I'm sorry to hear you're experiencing audio delay issues when pairing Bluetooth devices with your U8000F TV. Before using Bluetooth, please keep in mind the following:
1. Bluetooth devices and Wi-Fi Speaker Surround Setup cannot be used at the same time.
2. Compatibility issues may occur depending on the Bluetooth device - for example, some mobile-exclusive headphones may not work properly depending on the environment.
3. Lip-sync (audio delay) errors can occur with certain Bluetooth setups.
4. The TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles.
If the delay continues, we recommend using a wired connection for improved audio performance.
Should you have any questions or need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Rated 2 out of 5 stars
Samsung gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture and quality , nice size, excellent sound and the picture like you are seeing it live
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Hi user826112worklikeapro,
Thank you for sharing your thoughts on the Samsung’s U8000F TV. If particular issues impacted your rating, Samsung Customer Support is available to assist with any concerns. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Rated 2 out of 5 stars
samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is good guys that installed not so much...still having problems working it
This review is from Samsung - 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VirginiaS,
We're sorry to hear about your experience. Please reach out to Best Buy to assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor

















