Customer Ratings & Reviews
- Model:
- UN65U8000FFXZA
- SKU:
- 6619249
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and ease of use with apps and setup. The TV's sleek design and perfect size for a living room are also appreciated, along with its easy assembly and fast streaming response. However, some customers have reported issues with the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Quality picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the clear picture and my friends commented on the picture during the Superbowl party.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is Fantastic! Delivery rating? First TV was broken, 2nd delivery was very rude.
I would recommend this to a friend 100% Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This is at least about 5 tv's I have purchased from Best Buy in the past 4 years. Samsung tv's also. My service from Best Buy has been outstanding from store to deliveries. Best Buy is the only company I will buy my products for work and home from. If something is not right they go out of the way to make it right.
I would recommend this to a friend- Pros mentioned:Picture quality
Great product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has been great so far with the television.
I would recommend this to a friend Very good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect, and I wanted,all my family and friends liked it too very much, l will definitely recommend it to everyone, Thanks a lot
I would recommend this to a friendGreat purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first time purchasing a Samsung TV, but I love Samsung products. This price for this size seemed like a great deal. I dont know the difference between this and other Samsung TV models but the size is what we need and the picture quality is great.
I would recommend this to a friendoutstanding performance and clarity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.of good quality easy to use great picture quality
I would recommend this to a friendGreat Volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV! The picture quality is great and I love the sound when I play music and I do not have a sound bar hooked up.
I would recommend this to a friendDecent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. A little light on the sounds/speaker tho. We do have a jbl speaker whenever we want a louder or clearer sound
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality tv. Great features, sound and picture quality is great
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Crystal UHD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for the buck and perfect for a secondary choice.
I would recommend this to a friend - Pros mentioned:Picture quality
TV purchase review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Kudos to Samsung and Best Buy. Highly recommend both.
I would recommend this to a friend Parts Consultant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes awhile to picture to come in clear but overall it’s a good product
I would recommend this to a friend- Pros mentioned:Picture quality
Sound not loud enough
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, the sound not so great. We talked to an associate of yours and they recommended a sound bar. So, we haveypurcased one, and brought it back. Thet recommended one from BestBuy for $499.99.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DebS,
We appreciate your feedback. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Advisor
Much needed update
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, compatible with my Apple TV library, easy to set up
I would recommend this to a friendRecommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very good, no harmful light for eyes,
I would recommend this to a friend94 yr old mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice price for the tv but the setup charge was pretty high.
I would recommend this to a friendInstallers shook us down for cables
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the produce I was shaken down by the installers
I would recommend this to a friendBest buy is the best!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer support was quick, friendly, and genuinely helpful. I would most definitely stick with best buy!.. after all it is the best!
I would recommend this to a friendProblemas de conectividad con blueton
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problemas con el blueth si conectas a un speakers la conexión va retrasada
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Henry,
I'm sorry to hear you're experiencing audio delay issues when pairing Bluetooth devices with your U8000F TV. Before using Bluetooth, please keep in mind the following:
1. Bluetooth devices and Wi-Fi Speaker Surround Setup cannot be used at the same time.
2. Compatibility issues may occur depending on the Bluetooth device - for example, some mobile-exclusive headphones may not work properly depending on the environment.
3. Lip-sync (audio delay) errors can occur with certain Bluetooth setups.
4. The TV and Bluetooth device may disconnect if the distance between them is too great or if there are obstacles.
If the delay continues, we recommend using a wired connection for improved audio performance.
Should you have any questions or need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor