Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

See price in cart

Customer reviews

Rating 4.6 out of 5 stars with 482 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
92%would recommend to a friend

Customers are saying

Customers find value in the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and ease of use with apps and setup. The TV's sleek design and perfect size for a living room are also appreciated, along with its easy assembly and fast streaming response. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-482 of 482 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Samsung gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and quality , nice size, excellent sound and the picture like you are seeing it live

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi user826112worklikeapro,

      Thank you for sharing your thoughts on the Samsung’s U8000F TV. If particular issues impacted your rating, Samsung Customer Support is available to assist with any concerns. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good guys that installed not so much...still having problems working it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VirginiaS,

      We're sorry to hear about your experience. Please reach out to Best Buy to assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung