Customer Ratings & Reviews

So far so good.The picture and the siund quality is second to none

Got a bad TV and they exchanged it no questions asked. Loved it thanks

This is the 2nd unit from Best Buy 1st had Manufacturers defect and was replaced in a timely manner. As 0of this review everything seems to be working well. Although they delivered the new unit and took away the old unit believe they should have set the new unit unit up.

Good picture and there are a lot of apps that aren’t on other TVs.

Picture quality is great for movies, games, and sports.

DO NOT BUY. Also, I truly never leave reviews, let alone negative reviews, so you know if I'm here it is to warn others! Started out great, picture and sound were both very nice. But now I have had this TV for less than 1 month and noticed over the past few days that the top of the screen is completely falling off. It took me awhile to understand what was happening, I was seeing light on the ceiling above where the TV was mounted and then I saw a moth INSIDE the TV. So I finally saw the whole top of the screen (the clear part that protects the actual LED screen) had separated from the frame! After two 1/2 hour waits on hold, Best Buy agent reminded me they only has a 15 day return policy and since I am 14 days past that cutoff, they said they can't help. Sent me to Samsung. Samsung rep had me on the phone for 45 minutes only to schedule another rep to come out (earliest is 1 week) to "fix" it. The screen is falling off people lol! Please don't fix it, just take it away and give me a refund because clearly it is defective. Now to wait until the service tech comes and then see what they do from there. Fun stuff. I never buy Samsung products after I had a samsung galaxy that was also defective. Maybe I just have bad luck with their products, but I should've gone with my gut!

Bought another bracket for my bedroom wall. Looking for another TV for this room. Young Eric explained different TV mounts and capabilities. Explaining the app for streaming. I am a senior and did not understand before. Keep him because he was very nice and clear.

Great purchase would recommend to friends Great price

Great value, but there is occasionally a "stutter" in HD streaming video....meaning there is a slight stop-and-go of the video every once in a while. It's enough to be noticeable, but not enough to make me dislike the TV overall. If it were much more expensive, I'd be really disappointed. Gaming on the Nintendo Switch works nicely. TV user interface for apps is also good.

Good quality. Samsung TV's have great price for performance.

Great product! Easy to set up but would have preferred a more sleek remote.

Great tv I’m glad I went for the class 7 instead of the 6. Picture perfect

It's very good, I like it. The sound and picture It's clear, we love it.

When I first hooked up this TV, it was a little slow and laggy, however, it seems to have stopped lagging after a few days of using it. It now works perfectly and I’m able to watch on every streaming platform with no lag time. Also, I love that this TV comes with free channels, like Deal or No Deal and Nickelodeon. It makes the TV just that much better!

Great picture quality, no issues with connectivity.

I broke my lg tv and bought this tv to replace it. I regret buying this tv. It looses internet connection out of nowhere. I didn’t have issues with connecting to the internet until now. Just wait until this tv is on sale. Picture is what I expected for this price. It’s an okay tv.

the worst Smart TVs. The native operating system is slow and freezes. You are not able to delete the factory apps. The picture settings vary depending on which preset was previously selected.

It’s been working great after I passed the initial Samsung issue of accepting their agreement to start using the tv. I had to download the app to accept the agreement as on the tv itself it’s giving the message of server down and nit reachable and check your connection. Hence minus one star to find the solution over internet and going through this hassle to use the tv.

size is great and filled up the room nicely but sadly the TV was too dark. Even in both low light and high light conditions, i could barely see what was on the screen for some scenes. I compared it with the tv this one replaced (higher end model from 2014) and you could see the brightness difference.

It's my 4th Samsung and it's the best! Mounted low in our master bedroom, connected via Cat6, we have great streaming and awesome video. It could use a little bit better speakers but I'm putting in a Samsung soundbar next.