Customer Ratings & Reviews
- Model:
- UN70TU7000BXZA
- SKU:
- 6429416
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 70” Class 7 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's size and vibrant colors. However, some customers have expressed concerns regarding the remote control's usability and the TV's internet connectivity and volume. A few users also mentioned some challenges with the operating system and refresh rate.
This summary was generated by AI based on customer reviews.
Samsung's only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so excited about my new purchase. It has been a long time since I purchased a new television. I kept it in the Samsung family, it is the only television I have owned.
I would recommend this to a friendChristmas Present for Daughter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 70" TV was a Christmas present for our daughter for her new house. She has not installed it yet because the house is still under construction. She was very excited about the TV.
I would recommend this to a friend- Pros mentioned:Picture quality
It’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is nice and it’s reasonably priced but as far as the smart feature goes, it’s laggy and annoying but a good tv. Also plug into an actual outlet or it will get stuck in a never ending limbo.
I would recommend this to a friendBrand response from Samsung
Posted .Gorg:
Thank you for your review of the TU7000 UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Advisor
Great value!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, my partner loves the tv in the living room and says all of their shows look great on it! Wish the sound was a bit louder but who buys a tv this size for the speakers?
I would recommend this to a friendClarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been waiting a long time to get a 4K TV. We have had 4K tv boxes from our provider for over a year and wanted the full benefit of display. Glad I did. Happy with the purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV and great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and clarity. Remote is sufficient. Inputs are a bit finicky as it seems to not recognize the cable box every now and then. You can still watch cable but the TV remote will no longer control the box.
I would recommend this to a friend Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had a nice selection of Samsung tv's in stock, the difficult part was deciding which Samsung tv to purchase to place on our fireplace tc stand
I would recommend this to a friendPoor sound quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 70 inch TV. The overall look and size are great. However, sound feature is terrible because its not loud enough comparing to the other TV. You can adjust the color to whichever you want to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TU7000series:
Thank you for purchasing the Samsung TU7000 UHD TV and for your review. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test. Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.
You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode
I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support at
1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Advisor
70 inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my purchase. I should’ve gotten a bigger size tv but I am totally satisfied with the size that I purchased. It allows me to upgrade here in the near future.
I would recommend this to a friendGreat info, service, and TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery and good delivery guys. I love my new tv ❣️. Also I appreciated the informative FAQ mini education you have me about how to pick the size of a tv and tv description too. THANKS A MILLION.
I would recommend this to a friendWonderful TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV! It came with Samsung Tv Plus which has been great! Lots of free shows and music channels. It recognizes the connected devices and can turn on with gaming controller
I would recommend this to a friend- Pros mentioned:Picture quality
Nice above average tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice picture once you turn off the auto picture garb. Dial it in and great picture for 1080. Not what you want for HDR as it isn’t capable of the necessary pop factor, (not bright enough). Buy the q70t or above for true 4 k pop.
I would recommend this to a friendBrand response from Samsung
Posted .Router:
Thank you for purchasing Samsung’s Crystal UHD 4K TU7000 Smart TV. The Crystal Processor 4K transforms everything you watch to 4K. Its crisp, clear picture is 4x the resolution of Full HD.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Nice Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace an 11 year old Sanyo tv. It's a nice entry-level tv. I didn't want to spend anything higher than $1000 for a tv that's going in the bedroom. My only complaint with this tv is you can see outlines of bulbs when the picture turns solid black.
I would recommend this to a friendSamsung knows how to make electronic devices well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid open box price, pixels do not work on one very small section in the top right of my screen but I did not buy this brand new, overall the tv works amazing, I have the same tv but in a 55” in my bedroom
I would recommend this to a friendGreat picture quality but terrible connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing, however there is a connection issue between both of my Samsung TVs. I only can use one at a time because both won't connect to wifi. If I want to change TVs, I have to unplug it completely and reconnected it the one I want to watch before it can work.
I would recommend this to a friendBest Buy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a long time Best Buy customer, as always great service, great product and most of all very professional and knowledgeable salesperson, I strongly recommend Best Buy for all the electronics you need
I would recommend this to a friendFaulty TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased more than 10 TV's for an office buildout. Upon installation of the TV's, it was determined that one TV was faulty. Contacted Best Buy for repair/warranty and they sent us to the manufacturer. Contacted the manufacturer and they scheduled an appointment to inspect the fault. The manufacturer's reps eventually came to inspect the TV and denied the warranty but said they could repair. Unfortunately, the cost of repair would be greater than the price of the TV so we are short 1 TV for our office space, and out of the money we spent for the faulty TV.
No, I would not recommend this to a friendSamsung 70 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it’s just a little complicated. And I’m actually supposed to have a 75 inch because when I was on the phone with the sales rep am I payed for a 75 inch and I got a 70 inch sedan for a policy hurry up lol
I would recommend this to a friendGood price for a good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best looking 4k tv in comparison to a lot of others but for the price it’s amazing. This was a gift for a family member and they absolutely loved it and that’s all that matters to me :)
I would recommend this to a friendMy new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv it self. Only thing I was not aware of was it did not have a place to plug in my headset that I use at night. I’m deaf and need it so I’m using my hearing aids till I go to sleep.
I would recommend this to a friend