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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4819 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, ease of use, and price of the 70” Class 7 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's size and vibrant colors. However, some customers have expressed concerns regarding the remote control's usability and the TV's internet connectivity and volume. A few users also mentioned some challenges with the operating system and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 4,819 reviews
  • Rated 5 out of 5 stars

    AWESOME CUSTOMER SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME AND GREAT COMMUNICATION, APPRECIATED THE DELIVERY PEOPLE CONTACTING PRIOR TO DELIVERY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty light-weight for such a big tv! Only two hdmi ports. Good quality built in speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great costomer service. I really reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy UI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far everthing is good UI is a little odd but otherwise it's good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Plumb81,

      Thank you for reviewing the Samsung TU7000 TV; we are happy to hear you are enjoying it. If you have any questions or need help with the setup of your TV, please know we are here for you.

      If you’d like help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Ties the room together

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my wreck room. Wall mounting was easy. Cant wait for movie nights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv gonna stick with Samsung for the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, controller works great easy to enjoy the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreatSmartTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Packing was very secure. Delivery as per directions on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Tv 70’s

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the latest of the TVs now a days but good enough for me. Sound connectivity is limited but there are other options to connect like optic.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Spend your money elsewhere

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Software is slow and outdated. Wish I did some research 2. The remote has a poor layout, doesn’t light up and the Tv responds so slow to your button press. I know these are small problems but they will drive you nuts and make you regret you paid for this tv. Next time I buy a tv I will ask for the remote and navigate the tv’s interface

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AverageJoes,

      Thank you for sharing your review of the Samsung TU7000. The details you have provided regarding the remote design and experience navigating through the menu are important to us and will be shared with our product teams.

      To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care

      This service checks memory and frees up unused cached memory and closes background apps.
      Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.

      To assist you in the learning the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the TU8000 under Crystal UHD TVs > T Model Lineup.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    70 inch Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my my TV. Fits my room perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Works well at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works well! We have it in our living room and it mounted very easily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the application for what it is used for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - great value! Easy to install, also. Nice to have many viewing options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv! We were very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. looks great and works like I expect it to. glad I bought it and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect delivery was fast and easy and the geek squad came and installed it perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. No issues since I bought it last year and that includes dropping the wireless at random times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV - hate that I can’t adjust screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV! NOT at all happy that Samsung doesn’t allow you to adjust screen size (grayed out)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best tv for the best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like everything about my tv including that it came with free channels that werent advertised on the box the minute i hooked up my wi fi

    I would recommend this to a friend