Customer Ratings & Reviews
- Model:
- UN70TU7000BXZA
- |
- SKU:
- 6429416
Customer reviews
Rating 4.6 out of 5 stars with 4819 reviews
(4,819 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, ease of use, and price of the 70” Class 7 Series LED 4K UHD Smart Tizen TV. Many also appreciate the TV's size and vibrant colors. However, some customers have expressed concerns regarding the remote control's usability and the TV's internet connectivity and volume. A few users also mentioned some challenges with the operating system and refresh rate.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Samsung 70 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just open the box up Saturday 1213 2020. The TV is coming A part at the bottom. I’m waiting on the store to open so I can give it to her I am up set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung:
Thank you for sharing your review of the Samsung TU7000. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment.
It is possible that your unit was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality less than a year and that’s what happened
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aaaa:
I am sorry to hear that you are experiencing issues with your TU7000 TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here:
Additionally, here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty, you can reach out to them to have service processed.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
- If you're OUT of warranty, use the following link to locate a service center in your area:
http://www.samsung.com/us/support/service/location
Please give us the opportunity to assist you by contacting Samsung Customer Support.
Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great buy and ever. Greater service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the T.V. The remote is the problem sometimes. But the size, the clarity and programming it was easy and fast. The young men that deliver the tv from best buy. Were the best. Efficient, friendly and helpful. Chase, was easy very communicative when enroute. His partner, was informative, wise and patient. Thank you again
I would recommend this to a friend Rated 1 out of 5 stars
Let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upsetting, took it out the box brand new and led lights in the screen where broken!
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
One of the best under $1000 Smart TVs out there!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is large, very large! However, I have noticed that the differences between a typical 65-inch and this 70-inch may not be that prominent. The Samsung Tizen is a smart TV, so you do not really need any other "smart" components like Amazon TV or Apple TV devices, etc. It even has an amazing "plug-n-play" compatibility, very similar to Microsoft Windows - which means when you plug in a device like XBox, it immediately understands that it is an XBox, which automatically shows up in the list of all "Source" connections! It has its own app store, with numerous channels/apps, games, etc. The remote is very straightforward and does not really have any fancy features like a "smart" controller or joystick, built-in Alexa, etc. Overall, a great TV with a fantastic 4k display and very easy-to-use features!
I would recommend this to a friend - Cons mentioned:Internet connectivity
Rated 4 out of 5 stars
Wifi is a problem, Somtimes. Other than that great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great tv. Reliable, only problem is that it has issues connecting to wifi and you have to hard reset it to reconnect it.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Fantastic display, with some annoying deficiencies
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for 597.99, reviewed after about 8 hours of use. Pros: - Excellent picture quality. This is the main reason to purchase. Usually you won't get a display this nice for less than $800-$1000. Excellent brightness, blacks, contrast, clarity. Your friends will definitely be impressed when they come over. - Native upscaling and pseudo-120hz 'smoothing' make Blu-rays and other non-4k content look extremely nice. This is just an all around very pleasant screen to view content on and you won't be disappointed in that regard. True 120hz would be even better, but you will not find that at this price point. - Good price for what you get here. Free shipping to my house in 2 days from order, and the delivery showed up exactly when they estimated. They even gave me a courtesy phone call when they were about 5 minutes away from my house. - Very easy to set up using the 'SmartThings' app. Took less than 10 minutes to completely set up. I hate entering logins/passwords using the remote, and this setup doesn't require that. Connects to Google Home, but I haven't played around with this much yet to see exactly what it can do. - Relatively easy to use interface (not as straightforward as Roku, but better than Android or FireTV.) - Built in speakers are fairly decent and get pretty loud. Still recommended to use soundbar or other external speakers, but onboard sound is very passable if needed. Cons: - This operating system is pretty slow. Supposedly the 7-series has a fast processor... well its much slower than my 2016 TCL Roku TV that its replacing. Noticeable input delays and loading times. Kinda annoying when you're navigating menus. - Intrusive advertisements that pop up in the middle of navigating the menus! It's far too easy to accidentally click on an ad. I have not yet tried any workarounds for blocking these ads via my router, but apparently it's relatively easy to do. It's annoying this is an issue though. - Only 2 HDMI inputs. It is 2020, what the heck were they thinking with this one? Should be at least 4, or 3+displayport. Obvious cost-cutting measure here. - No composite audio output. This is probably a non-issue for most people, but it limits your connection options if you aren't using HDMI to optical audio, 3.5mm auxiliary cable, or bluetooth. Mainly a problem when trying to connect to an older receiver or speaker set. - The ethernet jack faces to the rear of the TV (the other ports stick out to the right side) so if you have it wall mounted and want to connect via ethernet, your cable is pointed straight into the wall. - The power cord is VERY short, approx 3ft - very difficult to route it through a cable trough in order to hide it since its so short. - The remote is small and very cluttered. Some of the buttons are absolutely tiny and you really cannot navigate the remote by feel alone. You can use the smartphone app as a remote as another option. - When mounting this TV on my wall, the bolts that came with my mount were not long enough to attach the mounting hardware to the back of the TV. In other words, the holes where you screw in the mounts are recessed too deep. I had to go get longer bolts at the hardware store in order to make it work. Obviously this is a problem with my mount specifically but it was very frustrating and a hassle to work around. Overall impression - the display, ease of use, and general quality are 5/5 while everything else here is just average.
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Verrryyyy Gooood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a time where eggs cost $4.50 a dozen, I bought this exceptional TV for an exceptional price! It’s too big to fit out of a window if your house is burglarized and the picture and sound is amazing! It’s a must buy if you’re sick of getting your 55’ or smaller TVs stolen out your window. It is great for playing my Xbox which was also stolen out of my window! Let’s face it, life happens and all we can do is make it harder for these deviants to steal your stuff!!
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Happy Samsung Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. Easy to use & install. Picture quality is outstanding, the Vibrant color and brightness is huge plus. My family and I have been watching countless movies since our purchase. Samsung is a brand one can rely on.
I would recommend this to a friend Rated 1 out of 5 stars
What do i do
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke already got a crack,i think it done it sucks
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Exceptional screen quality and sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV edefines home entertainment with its exceptional screen quality, immersive sound, and impressive brightness levels. The 4K Ultra HD display of this TV delivers an unparalleled visual experience. Colors are vivid and true-to-life, thanks to its high dynamic range (HDR) technology. Whether it's streaming the latest blockbuster or watching nature documentaries, the sharpness and clarity of the screen elevate every viewing experience. The TV's audio performance is equally remarkable. Its built-in speakers produce rich, clear sound, bringing movies, music, and games to life. The sound quality remains consistent across various content types, immersing users in a captivating auditory experience without the need for additional sound systems. One standout feature is its exceptional brightness. The display's brightness levels are impressive, ensuring clarity even in brightly lit rooms. This makes daytime viewing a delight without compromising on picture quality or detail. TV stands out as a top-tier choice for those seeking an all-encompassing entertainment experience. Its combination of outstanding screen quality, immersive sound, and superior brightness makes it a fantastic addition to any home theater system.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly & perfect size for our living room. Looks great with wall mount & sounds super with sound bar!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
I named it Sammy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first tv ever with my own money, more than worth it
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Flawless for the price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flawless for the price!great color and clarity. Very responsive as wl
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my television, the sound quality is great .
I would recommend this to a friend - Pros mentioned:Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image easy to use great colors and resolution
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Samsung tv. Very crispy . I can cast anything from my phone at any time. The picture is very clear and sound is amazing . I’ve always loved Samsung TVs
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the great color and size. Sound is amazing as well.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has Very nice and clear picture and clear volume
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Rated 5 out of 5 stars
Worth the money!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this T.V.! Amazing picture and definitely worth the money. I have Samsung electronics and they are very durable
I would recommend this to a friend





















