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Customer reviews

Rating 4.7 out of 5 stars with 799 reviews

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95%
would recommend
to a friend

Customers are saying

Customers regard the 70" Class LED 4K Ultra HD Smart TV's picture quality, ease of use, and price as significant strengths. Many appreciate the vibrant colors and the functionality of the smart TV features. However, some customers express dissatisfaction with the remote control and the refresh rate. A few also mention limitations with the available apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-799 of 799 reviews
  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Great price, great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers really good value for the price. The integration features are decent as well. This TV offers fair amount of smart TV functionalities that you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well worth purchasing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv two weeks ago and I must say that it is well worth the purchase. At first I was hesitant because of a few unfavorable reviews but after getting this tv home I must say that the picture quality is amazing. I got the 70 inch and it just fills the whole room. I had a 65 inch curved and upgraded to the 70. I'm so glad I did I can see everything more clearly from further away. Don't be fooled by the techs at Best Buy this tv is on par with the best . Just get it you will it be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice Picture, but only for 30 days or so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this delivered on 7/8/16 after setting it up and tweaking a few settings i was excited it looked beautiful. I did notice it had some screen uniformity issues but thats to be expected on an led tv. So ive had it now a little over 30 days and Ive noticed multiple dead pixels on the screen, flickering when there is camera changes during shows and also starting to see some discolored lines in areas around the screen. Come on just over 30 days and having problems already, so now what do i do call Samsung? (We all know how that will go) Use my extended Warranty that i always have to buy? (This is a replacement tv through an extended warranty for the one that broke prior to this.) I cant return or exchange it because of Best Buys horrible 15 day return policy. So i guess ill have to deal with a faulty tv for a few years as to not waste my warranty that i paid $500 for cause once you use it you lose it. It was nice while it lasted, i guess if you have good luck you can try this tv out, but i wouldnt buy it again.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      TheTvGuy:

      I am very sorry to hear that you are having some issues with your TV.

      To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between a 65" sony or this 70" and glad i went with this. It has a Very bright clean picture for a base model smart tv. Also very impressed with the built in speakers. For some reason the the WiFi for the netflix app loses signal easier than our apple TV unit,so we just use the app's on the Apple instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv, here I am 7 years later and the only thing wrong is from a move.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Overall great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is the TV is perfect. Great picture Great sound, Great operating system, great apps. My only complaint is the remote doesn't have any numbers

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Big tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. The smart tv functions are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Solid TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV for the $ spent! Yes, it is huge and yes, I wish it had a refresh ratio of 240, but for the buck, its a solid option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a steal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv to replace a 55" vizio that i had for years. The picture quality is amazing! It has a fast, smooth interface unlike my vizio which was very slow. A 70" 4k tv for less than $1300 is a steal! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! The picture quality is Amazing! The 70" was perfect for my basement! Currently have it hard wired to my internet router and netflix shows crystal clear! I've had no issues with this product. If you are looking for a Tv i highly recommend getting one of these bad boys!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for a steal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been wanting a BIG tv for awhile and finally pulled the trigger and couldn't be happier! We got an amazing deal on this tv and have been completely satisfied with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV just in time for Thanksgiving football. Good TV -- excellent picture. We've had some wireless connectivity issues though; not sure if it an issue with the compatibility with our router. Overall though it is great for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the TV was perfect. Easy to set up and the colors are radiant....exactly what I was looking for!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 replaced TVs due to bad screen. 7 months later, NO sound, and menu autonomously pops up. Resetting does nothing. Customer support does nothing. After, Samsung offered me a refund. However, 3 days later they conveniently claim that the exec. customer care officer should not have offered me this, and will not be giving me a refund. Instead, they granted "Service request" only to have the designated company tell me the TV was out of warranty and cannot be repaired! Now, magically, all of the above referenced material does not exist on their files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Going to return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a TV fanatic and I have to say this is the worst TV I have ever bought. I read the reviews and thought it would be great. You can't believe reviews. Inconsistent color and not a clear picture. I have tried everything to set the color on this TV and it is impossible. Returning ASAP!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Gajanny:

      Thank you for your review of this Samsung product.

      I am sorry to hear that you had issues with this model and have returned it.

      Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 2 out of 5 stars

    Just an Okay tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in July 2016 it cost me $1999 plus tax. The picture looks comparable to my older samsung 1080p tv so im not impressed. Now only 3 months later the tv is $1299 and there is also 75inch model now. it is a slap in the face. The picture doesn't seem like 4K when I watch 4K content and the refresh is closer to 60hz not 120 at all. I'm disappointed in the quality and the immediate price drop Best Buy won't take it back because I'm past the return limit and I can't exchange it. I'm disappointed in Samsung's quality as of late

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all of the glowing reviews I purchased this TV. Brought it home and set it up which was not an easy task (big heavy awkward box). The picture is fuzzy and not clear like I expected it to be and it certainly doesn't look anything like the store model. My $120 kitchen TV has a clearer crisper picture than this. It does look nice on Netflix and Amazon, but regular cable leaves a lot to be desired. The colors and light are "off". I have adjusted the color under the expert tab and changed (standard, theater, dynamic, etc.) nothing looks good on this TV. I am very disappointed that I have to return. On a good note, the sound is nice.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your review on this Samsung TV. I am sorry you were not satisfied with it. Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador. Samsung

  • Rated 1 out of 5 stars

    Broke 6 months out of warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv brand new from Best Buy and did not buy the extended warranty. It broke 6 months out of warranty. I called samsung and their authorized repair place said it wasn’t worth fixing. Luckily I found a different repair place in town that repaired it for $325. Much too early for the tv to break 6 months out of warranty. I thought Samsung made good TVs but they are crap as well. Buy the warranty if you have the option or purchase at a price that you are willing to risk losing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is absolutely terrible. Doesn’t get loud at all. I guess that’s because they want you to buy a sound bar for it. It needs it. Absolutely terrible. Buy a different brand trust me

    No, I would not recommend this to a friend