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Customer Ratings & Reviews

Your price for this item is $829.00

Customer reviews

Rating 4.7 out of 5 stars with 925 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 925 reviews
  • Rated 3 out of 5 stars

    Nice TV But.. Wi-Fi connection issues a dealbreake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like this TV but had trouble maintaining connection to the WI-FI. Kept having to reboot and re enter password. Very frustrating. Returning for a different brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MsPKR,

      We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.

      Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.

      I hope these tips help resolve your concerns.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Amazing quality television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture resolution and smart features are outstanding. Samsung has always been my brand of choice. More tgab satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen image, love Samsung products. Would buy Samsung products again:)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sound is horrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome. However, the volume/sound on this television is horrible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Belle,

      Thank you for purchasing the Samsung CU7000 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.

      To adjust the sound on your TV, go to Settings > All Settings> Sound > Sound Mode or customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great tv for great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it is an amazing a Television! We are extremely satisfied with Samsung! Keep making great appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung. Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way how bright the TV is . This is my first time buying a Samsung and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessssssssssssssssssszzz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good store for everyone yesssssssssssssssssssyessssssssssssssssssssssssssssssssssssssssssssssssssss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, at Best Buy store, team members are unique and good social relation with customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung 70" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - You can't go wrong with a Samsung TV, they are great, beautiful clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV and great support from worker. He was knowledgeable and very easy to get through process

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a different brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a Samsung TV again. I’ve never had a TV that crashes & just not work like this one. I try and add apps to my Home Screen and the TV just won’t do it after clicking “add to Home Screen”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to get a 70 inch TV for $800.00 Samsung is the best TV for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughters TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv. I also have one from when it first came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was made simple. Easy to set up delivery dates. Deliver was on time please with the delivery guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is is good my only bad thing is that the bottoms of the tv to turn it on manually feel very loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a lot of TV. Love the smart TV interface super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it was definitely worth what I paid for it I was shown the tv by a worker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but sound not good. Picture good.brightness good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WalterC,

      Thank you for your feedback on the picture and sound quality of your Samsung CU7000 TV. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger, easier to read close captions. Geek squad did a good job of installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price delivery on time!!! Can’t go wrong with 70”tv

    I would recommend this to a friend