Customer Ratings & Reviews
- Model:
- UN70CU7000FXZA
- SKU:
- 10362567
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Annoying, overcomplicated.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. Brand new TV constantly need to be unplugged and powered off. I have Verizon 5G wifi and a brand new PS5. The first problem is Samsungs desperate attempt to force people to watch Samsung Plus TV channel. You cant remove it. If you disable it as they claim you can it somehow finds a way back. So they are lying about being able to remove Samsung Plus. Even if you never watch Samsung Plus it will load onto your TV and make it difficult to switch. Then there is the over complication of everything. If I use Spotify or Prime Video I have to unplug the TV to change channels. Nothing wrong with the wifi because all the other devices using it are fine. I hate this TV. I will never buy another Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesD,
Thank you for reaching out and letting us know about the issues you are experiencing with your CU7000 TV. I have a few recommendations that may resolve the Wi-Fi and user interface problems you are having.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
Regarding Samsung TV Plus, please know it can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item and a great value. Went in knowing exactly what I wanted.
I would recommend this to a friendGood TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using outdoors in a covered patio area. This tv is bright enough to handle it. Very satisfied.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive t v Ample connectivity Overall satisfied Have Samsung tv s and not disappointed
I would recommend this to a friendnew 70" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our new TV is up and running and we love it it close but fits on our current table
I would recommend this to a friendLaura
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Best Buy products and service always there and lasts forever
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but song quality is horrible Now I have to get a song bar
I would recommend this to a friendBrand response from Samsung
Posted .Hi Peter,
Thank you for sharing your thoughts regarding the CU7000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV 85’
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv that’s my second I buy already Thank you
I would recommend this to a friendBest Electronics, lowest priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, Best buy has the lowest and best priced electronics and appliance
I would recommend this to a friendmiller tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has been great, I will make another purchase of same item.
I would recommend this to a friendgood quality tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my family is happy with the tv we got from bestbuy, thanks
I would recommend this to a friendgreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv and bestbuy made me feel welcome and answered all my questions
I would recommend this to a friendHappy with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I consider this a good purchase compared to my previous TV(RCA).
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and affordable price and has good pixel quality
I would recommend this to a friendABSOLUTELY FANTASTIC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY HAPPY HAPPY WITH THIS TV AND I AM SOOOOOO GLAD I BOUGHT THIS TV FROM YOU AND YOUR COMPANY!
I would recommend this to a friendSamsung TV is wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and amazing customer service. We are thrilled to have bought this Samsung TV!
I would recommend this to a friendLiving Room TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is wonderful. Delivery and setup was on time and courteous. 5 stars.
I would recommend this to a friendHey what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality sucks but good for the price. Recommended for basements
I would recommend this to a friendSamsung Tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! I will definitely continue to purchase from best!
I would recommend this to a friendAmazing graffics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my family for Christmas and they absolutely love it!!
I would recommend this to a friend