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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 925 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 925 reviews
  • Rated 1 out of 5 stars

    White lines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV in less than 2weeks got white line across the screen had to return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveK,

      It’s unfortunate to hear of the issues that have caused you to return your CU7000 TV. Your experience is very important to us and will be shared with our product team. Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The tv was broken at the time when the box was opened

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bccc,

      Thank you for letting us know that you received a broken CU7000 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange. If you have not already done so, I recommend reaching out to your local Best Buy for more assistance.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    xoxo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, excellent size and very easy to use and operate .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is everything I wanted and more picture and sound quality are excellent. Light weight and connecting to the wifi and setting up apps was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 70"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture much better than my LG. The size is perfect. One down side is I lost my remote and had to order one from the company because the ones I had for other Samsung TV"S did not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brightness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, controller is small and simple. Picture is bright and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 70 inch tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been an excellent choice, picture and size is very clear and fits perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for 4K Movies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for movies and shows. The picture is clear and bright. However, I do feel it is too bright at times for my video games. The action is smooth and sharp but when it’s a still screen with words some of the letters are blurred. It’s not all the time on every still so I’m leaving this with 5 stars.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BrosephB,

      I appreciate your purchase and feedback on the new CU7000 Series TV. I'm happy to hear that you are enjoying the Crystal Processor with 4K Upscaling, which transforms everything you watch into stunning 4K.

      If the picture is too bright for you, you can customize the brightness level to your preference. Go to Home > Settings > All Settings> Picture > Expert Settings > Brightness.

      You can also try different Picture Modes to see which best fits your needs. Go to Settings > All Settings > Picture > Picture Mode for the below choices:

      1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      2) Standard: Default mode suitable for general viewing environments.
      3) Eco: This screen is provided to save energy.
      4) Movie: Most suitable for watching TV or movies in a dark room.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      Finally, If you notice blurring or juddering on the screen, I recommend using the Picture Clarity Settings function to resolve the issue. Go to Settings> All Settings> Picture Expert Settings> Picture Clarity Settings.

      I hope these tips improve your experience. If you need more help or have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV! Their services are worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very excited with this purchase! The TV color is great, the remote responsiveness is great! I can’t thank Best Buy services enough for coming and installing my tv on a wall mount for me too. Overall I have enjoyed the process with Best Buy and my purchase will make me come back to them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    none

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, Clear Piture. Easy to use Remote Control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 70" TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung this on the wall Jan 3rd. So far it works as expected. No complaints. I am pleased to discover that Samsung has it's own FREE streaming channels built into the TV smart Tizen OS. Hopefully this will allow me to cancel Spectrum Cable in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 70” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 70” tv for the cost. Has all the features I like. No need to have an Apple TV to use multiple streaming services. They are built in. Sound Bar is recommended. Quality is awesome and we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Great brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great TV. I finally retired my 50 inch plasma samsung TV. I read the reviews and some folks had issues with the Wi-fi keeps dropping but we haven't had any of those issues. The image is great and crisp on it. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 70-inch TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad for this purchase. It is a great TV for this price. The picture quality is stunning. I love the minimalist remote control. My only wish is to have a voice-activated remote. That would have been perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this tv before Thanksgiving. It has a great cleat picture. Delivery went smoothly. Works so much better that out 8 year old smart not so smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tvs are always the best Tvs. This one really gives you a clear beautiful picture. I really enjoy the price as well. Worth the money for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is very good, however the sound is low have to raise the volume up high to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Samsung Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a week and i love it does everything i need it too samsung hit a home run with this tv and the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I received great customer service with the set up. Great picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love so far. Did not have screws to hang but that was the only negative. Great picture quality

    I would recommend this to a friend