Customer Ratings & Reviews
- Model:
- UN70CU7000FXZA
- |
- SKU:
- 6537364
Customer reviews
Rating 4.7 out of 5 stars with 926 reviews
(926 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 70” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, good size, and easy setup. The TV's lightweight design is also appreciated by some. However, some customers have expressed concerns regarding connectivity issues, durability, and the quality of the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a gorgeous tv, the tv itself is perfect. The in store service was not because the guy set it up as a pick up after we told him to deliver and he repeated back to me.
I would recommend this to a friendRated 4 out of 5 stars
My new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am very happy with this TV. I have never owned a smart TV and am still learning all the features. some times the whites are very white almost like a bright light so I am trying to adjust the contrast to soften the bright white.
I would recommend this to a friend- Cons mentioned:Durability
Rated 1 out of 5 stars
Dont Buy From Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Do not buy any television from Worst Buy. The protection plans do not cover anything at all. You can not return large televisions to the store. You must schedule for a technician to come to your home to inspect the faulty product. This means you have to take a day off of work to sit at home for the technician to come out and tell you the store will not honor the expensive protection plan you bought because they dont understand that if glass flexes it breaks in the middle. They claimed impact damage when there was no impact. Take your business to Bezos like everyone else and let this company fold like it deserves to.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Very Nice UHD without costing and Arm & Leg
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice step up from std. HD without the huge price shock. Wife is very happy with her new system as well as a new surround sound system paired for the TV.
I would recommend this to a friendRated 5 out of 5 stars
best buy have improvised on things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you very much for your accurate delivery and service, best buy has improvised on their services and me as a customer really appreciates the upgrade
I would recommend this to a friendRated 5 out of 5 stars
Sports/game room addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect television for our sports/game room. This room is now the most used room in the house! Love the additional Samsung Plus channels.
I would recommend this to a friendRated 5 out of 5 stars
Pretty good smart TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compatibility with other devices either hard wired connected wirelessly
I would recommend this to a friendRated 5 out of 5 stars
Very nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. We love the samsung channels. May have to drop our direct tv account, seem to be able to find enough to watch and keep everyone happy.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Frustrated!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was cool for about a year... NOW... I've been through about 3 months of my internet dropping out! I've done everything from factory resetting the tv, to moving my WIFI extender around the house, to having my internet provider come and upgrade my equipment!! And still, my SmartThings app and my provider's internet app chimes me and tells me my tv is disconnected!! It's soooo frustrating!! The Geek Squad is coming by to hopefully fix my problem by swapping out the network card... But, at this point, I would rather just exchange this crap of a tv, and get the Samsung 75" Q70D, like I should've done in the first place!!
No, I would not recommend this to a friend Rated 5 out of 5 stars
Samsung 70 inch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. I love Samsung TVs. I have 6 other Samsung TVs from Best Buy over the years and all have been great.
I would recommend this to a friendRated 5 out of 5 stars
Samsung big ole tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv for my son and his girlfriend. They absolutely love it. If they like it that's all that matter to me!
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV it’s worth the money. So many features great brand. You won’t be disappointed
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, replaced my Lg and this one connects to the internet and will stream. The Lg would not.
I would recommend this to a friendRated 5 out of 5 stars
Samsung All-Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was perfect right out of the box. Also had no trouble pairing a Samsung soundbar to it as well.
I would recommend this to a friendRated 5 out of 5 stars
Samsung the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung, I think is the best made TV, so I have never been disappointed with their product, I believe neither would you.
I would recommend this to a friendRated 5 out of 5 stars
Samsung - 70” Class CU7000 Crystal UHD 4K UHD Smar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases ever. Screen is crystal clear and Samsung has it's own stations so no subscription services needed. An absolute recomendation.
I would recommend this to a friendRated 5 out of 5 stars
Samsung CU7000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this Samsung CU7000 tv... I did not know it came with Samsung plus channels. Great feature!
I would recommend this to a friendRated 5 out of 5 stars
Another satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price of many sites and locations! Delivery team was extremely polite, on time and courteous!
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not What I Expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed to be a nice tv, but I had issues with it staying connected to my wireless internet. Everytime i turned the tv off, I would have to reset the network, unplug the tv from the outlet for 30 seconds, the plug it back into the outlet, turn it on and connect to my internet again. I really wanted to keep the tv, so I messeged back and forth with a customer service representative from Samsung ro fix the issue but in the end I was told by the representative to just return the product because it wouldn’t be worth having a technician coming put and fixing bei g able to fix the problem. It was kind of a bummer because I was looking forward to keeping my new tv, but I went ahead and returned it as instructed to. I guess now I’ll be waiting for the new Samsung QLED tvs to come out, but I have no idea when that will be; so I’m just stuck with my old tv waiting :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GenevieC,
Thank you for choosing Samsung and for sharing your experience purchasing the CU7000 TV with us. Please know that there are new Samsung QLED available now. The 70" QN70Q60D is available here: https://www.bestbuy.com/site/samsung-70-class-q60d-series-qled-4k-smart-tizen-tv/6575137.p?skuId=6575137
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
Rated 5 out of 5 stars
Worth it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows nice and the control center is easy to understand I love how it’s connected to my ps5 and turns it on
I would recommend this to a friend







