Customer Ratings & Reviews
- Model:
- UN70CU7000FXZA
- SKU:
- 6537364
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the 70” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many also appreciate its design and size. While some users found the remote control challenging and experienced occasional volume issues, the overwhelmingly positive feedback centers on the exceptional image quality and overall value.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Nice TV But.. Wi-Fi connection issues a dealbreake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to like this TV but had trouble maintaining connection to the WI-FI. Kept having to reboot and re enter password. Very frustrating. Returning for a different brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MsPKR,
We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns.
If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
The sound is horrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is awesome. However, the volume/sound on this television is horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Belle,
Thank you for purchasing the Samsung CU7000 TV. I am glad you are enjoying your new television featuring our ultra-fast Crystal Processor 4K and HDR for stunning definition and a naturally crisp and vivid picture.
To adjust the sound on your TV, go to Settings > All Settings> Sound > Sound Mode or customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent screen image, love Samsung products. Would buy Samsung products again:)
I would recommend this to a friendAmazing quality television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture resolution and smart features are outstanding. Samsung has always been my brand of choice. More tgab satisfied with my purchase.
I would recommend this to a friendSamsung. Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way how bright the TV is . This is my first time buying a Samsung and we love it.
I would recommend this to a friendGreat tv for great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it is an amazing a Television! We are extremely satisfied with Samsung! Keep making great appliances!
I would recommend this to a friendYessssssssssssssssssszzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good store for everyone yesssssssssssssssssssyessssssssssssssssssssssssssssssssssssssssssssssssssss
I would recommend this to a friendLove my new Samsung 70" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV - You can't go wrong with a Samsung TV, they are great, beautiful clarity.
I would recommend this to a friendGreat customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, at Best Buy store, team members are unique and good social relation with customer
I would recommend this to a friendGreat Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to get a 70 inch TV for $800.00 Samsung is the best TV for me
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV and great support from worker. He was knowledgeable and very easy to get through process
I would recommend this to a friendMy daughters TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great tv. I also have one from when it first came out
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but sound not good. Picture good.brightness good
I would recommend this to a friendBrand response from Samsung
Posted .Hi WalterC,
Thank you for your feedback on the picture and sound quality of your Samsung CU7000 TV. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Cons mentioned:Connectivity
Annoying, overcomplicated.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying. Brand new TV constantly need to be unplugged and powered off. I have Verizon 5G wifi and a brand new PS5. The first problem is Samsungs desperate attempt to force people to watch Samsung Plus TV channel. You cant remove it. If you disable it as they claim you can it somehow finds a way back. So they are lying about being able to remove Samsung Plus. Even if you never watch Samsung Plus it will load onto your TV and make it difficult to switch. Then there is the over complication of everything. If I use Spotify or Prime Video I have to unplug the TV to change channels. Nothing wrong with the wifi because all the other devices using it are fine. I hate this TV. I will never buy another Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesD,
Thank you for reaching out and letting us know about the issues you are experiencing with your CU7000 TV. I have a few recommendations that may resolve the Wi-Fi and user interface problems you are having.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
Regarding Samsung TV Plus, please know it can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a lot of TV. Love the smart TV interface super easy to use
I would recommend this to a friendBig tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is is good my only bad thing is that the bottoms of the tv to turn it on manually feel very loose
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase was made simple. Easy to set up delivery dates. Deliver was on time please with the delivery guys.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice it was definitely worth what I paid for it I was shown the tv by a worker.
I would recommend this to a friendHuge tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price delivery on time!!! Can’t go wrong with 70”tv
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger, easier to read close captions. Geek squad did a good job of installing
I would recommend this to a friend