Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $519.99
Clearance
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the 70” Class TU690T Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and straightforward setup process. While some users found the remote control and limited number of HDMI ports to be less than ideal, the overwhelmingly positive feedback centers on the image quality and value for the money. The user interface is also frequently praised for its intuitiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-328 of 328 reviews
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I bought for the price I bought it at made the purchase more than worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in the perfect condition and delivered up the stairs to my apartment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product, I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a large smart tv during the holidays!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is great, i dont have 50 character to type

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    So Disappointed. Died on the first night we had it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thrilled to be getting our first 70-inch TV...it was huge and did great until it didn't. Sadly, we just got it today, and it started cycling and going black and blinking. I've never seen a TV do this. So, we're boxing up this behemoth and taking it back. What a disappointment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AppleAficianado,

      Thank you for purchasing the Samsung TU690T TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly.

      Please try a few troubleshooting steps that may help solve the issue:

      1) Check the power cable for damage and proper connection.

      2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.

      3) Unplug the TV from the wall outlet for 30 seconds, then plug it back in.

      4) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.

      If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Cons mentioned:
    Hdmi ports

    Rated 1 out of 5 stars

    Not enough HDMI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not bought this my only complaint is there's two HDMI for this huge TV that is not cool

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DustinF,

      Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Best Buy review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy nothing from Best Buy, my delivery was rescheduled then the next time the driver just took off, after the 3rd time of delivery finally received my order and was promised $150 reimbursement on a E gift card only to be lied to. Had to make over 15 different calls to finally receive my TV and be lied to about a reimbursement. Worst service ever.

    No, I would not recommend this to a friend