Customer Ratings & Reviews
- Model:
- UN70U8000FFXZA
- SKU:
- 10818475
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
SoundBar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very surprised, no outlet in rear of TV for my Sound Bar
No, I would not recommend this to a friend- Cons mentioned:Durability
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working after 14 Days. The employees did not care
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ignaciotorres1956,
We're very sorry to hear that your TV stopped working after 14 days. To best assist you, please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
My TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendVery dissatisfied with BEST BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item was delivered and installed only to find a broken screen. I was told by the Geek Squat installer that I would receive a phone call to schedule a new installation date. I didn't get a call and had to go back to the store where I was given a date over a month away. I made a 2nd trip back to cancel the order. I still am getting calls to confirm a delivery date that should have been canceled and still haven't been refund the $800+ dollars. ONE STAR ONLY BECAUSE ITS THE ONLY WAY TO SUBMITT Don't buy here unless you can carry it out of the building
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkR,
We are sorry to hear about your experience and hope your refund is processed quickly. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
What title (what is this).
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again. Nothing but trouble . even after geek squad hook up still not right. Some channels have no sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RossH,
Thank you for your review. If you're not hearing sound from your U8000F TV, please try the following:
• Check your volume and mute settings, and confirm external speakers are powered on.
• If using HDMI ARC/eARC, make sure you’re using a certified HDMI cable and go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto. Also enable Anynet+ (HDMI-CEC) under External Device Manager.
• For Optical, be sure the external audio device is on before connecting, and set Sound Output = Optical.
• For Bluetooth, try unpairing and reconnecting: Settings > Sound > Sound Output > Bluetooth Speaker List
• For Wi-Fi speakers, use: Sound Output > Wi-Fi Speaker Surround Setup and make sure both devices are on the same network.
You can also try running a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test
If your issue continues, we’re happy to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com.
~ Samsung Advisor
Cancelling My Total Membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience that I had with this TV and the service that proceed it, is just to ridiculous to share. I have decided to cancel my Total Membership
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DDUBYA,
We're very sorry to hear about your experience. We recommend reaching out directly to Best Buy to assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor