Customer Ratings & Reviews
- Model:
- UN70TU7000FXZA
- SKU:
- 6401720
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.7 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers love the 70" TU7000 4K UHD Smart TV for its stunning picture quality, with many saying it has "amazing" and "great quality." The TV's large screen is also a hit, with one customer saying it's the "biggest" they've ever seen. Setup is a breeze, according to reviewers, who appreciate the "easy" process. While there are a few concerns about the remote control and warranty, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its amazing! Only draw back is that its not as bright as last Samsung TV. I have brightness all the way up but still seems very dark at times.
I would recommend this to a friendSamsung 70” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! We had Dish install tv and set up service. Hard for one person to install. Purchased wall mount that swivels and it works great to prevent glare by window.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived way before I though. Bought one as a gift and they loved it too.
I would recommend this to a friendGet what you pay for.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always considered Samsung TVs to be one of the best brands. Which is why when I saw a 70" Samsung for $700 I jumped at it. Well...the brightness really isn't great, most of the time it ok but there are times where it is hard to make out dark scenes. It only has 2 x hdmi ports, Period! No other connections. Also the screen is falling off. The repairs guys seemed surprised so it maybe doesn't happen that often, waiting on the new screen to come in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MoSeS:
I am very sorry that you experienced issues with your TU7000 TV screen and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience.
To adjust the brightness to your liking, you can try Dynamic Picture Mode, or manually adjust the Brightness settings.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness and other settings to your liking. Go to: Settings> Picture> Expert Settings
You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness.
Go to Settings> General> Eco Solution> Ambient Light Detection
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1460.9 released on 12/7/20)
You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
Should you have any issues with your TV after service is complete, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 70”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is really great and has a lot of features. Highly recommend. Sales person was knowledgeable and explained all steps through the transaction Great Job Best Buy
I would recommend this to a friend- Cons mentioned:Reliability
Okay so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been average so far. Not the quality I expected. maybe I had a high bar. Also doesn't seem as initiative.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gozi:
Thank you for sharing your review of the TU7000 TV. We appreciate your feedback. If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
i love the picture on this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy service was great the tv did not work.so they came picked it up and i got a new one
I would recommend this to a friendDefinitely a great buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It was such a great purchase. Display looks like we are in-person for what we are watching
I would recommend this to a friendExcellent tv for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for price, wish panel was better, images are distorted when off. Wish quality control was better. Great tv overall for price
I would recommend this to a friendPretty average, but good for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In some ways the HDR for this TV are better than my other 4K TV (a Vizio), but the viewing angles are very poor. If you're not close to center of the screen, you're going to see a lot of artifacts, and picture quality diminished pretty quickly. That said, it's a good TV for gamers. The built-in game mode seems to improve image quality, especially if you've got your console HDR settings and in-game screen settings set-up right.
I would recommend this to a friendBrand response from Samsung
Posted .raong:
Thank you for purchasing the Samsung TU7000 TV and for your review. Your thoughts are important to us and will be shared with our internal teams.
You may want to consider our Q80T and Q90T Series, featuring Ultra Viewing Angle engineered to reduce glare and enhance color for a vibrant picture no matter where you sit.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Remote control
Worst TV I have ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is poor unless in HD . Supposed to be Smart TV but is very difficult to operate unless you use one of the built in apps they get paid to put on the unit. When adding an app it will not go to a prominent place but to the end of a long list of advertiser apps and you have to scroll to get to it. I have to push enter 11 time to get to Sling that I added. Manual non existent but you can use on TV help which is crap. Remote buttons are in wrong place for real one handed operation. Again convoluted sequences to get to what you want. Really a poor product to mush like a phone and not a TV. Too many apps installed you can not remove because they are "sponsored" which means they got money for to add to your TV Oh I mean their TV. Don't buy this mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ironrider:
Thank you for purchasing the TU7000 TV and for your review. We appreciate you sharing your user experience with us. Your feedback is important to us and will be shared with our internal teams.
Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press, and hold the Enter key. You’ll see a popup menu with options to move or remove it.
In addition to being available on your TV at Settings > Support > Open e-Manual, the Full Manual can be found online at:
https://downloadcenter.samsung.com/content/UM/202004/20200402125724749/KT2ATSCT-2.0.0_EM_KANTS_USA_ENG-US_200309.1.pdf
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not happy at all.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty lame for such a big company. I have never had any issues before with any TV that I own before including, Visio, sunny, insignia, etc. It’s been issue after issue after issue, particularly with streaming. Also, it can not handle black colors at all. I’m already thinking and ways to sell it and get another one from a different brand.
No, I would not recommend this to a friendOld People Safe
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product for my dad. There was some inventory problems in the store that caused some back and forth, and the delivery kept getting pushed back. That's really been the only issue he's reported. He's older, so sometimes he doesn't understand what all of the pop-ups are, but he manages to clear them with minimal intervention. Good product so far.
I would recommend this to a friendGood upgrade from previous tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was a major upgrade for me but I wanted the image a little more clear but it’s not the fault of the TV.
I would recommend this to a friendGreat salesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV. Very happy with my purchase. Hamburg Lexington KY is the best location and has the most friendly staff.
I would recommend this to a friendReview Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this 70 inch TV due for a TV room. We are very pleased with the brightness of the screen.
I would recommend this to a friendGreat price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to best buy looking for television. Purchased Samsung for a great price.
I would recommend this to a friendNice clear picture for my sports programs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really impressed with the pick-up during this pandemic. No problem in getting the TV in my vehicle by the associate.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I have is the remote but otherwise we are very happy with the TV.
I would recommend this to a friendNice Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv. But it does not have the Samsung sound connect feature like my older 65in Samsung tv
I would recommend this to a friend