Customer Ratings & Reviews
- Model:
- UN70TU7000FXZA
- |
- SKU:
- 6401720
Customer reviews
Rating 4.5 out of 5 stars with 439 reviews
(439 customer reviews)Rating by feature
- Picture Quality3.7
Rating 3.7 out of 5 stars
- Sound Quality3.7
Rating 3.7 out of 5 stars
- Brightness3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers love the 70" TU7000 4K UHD Smart TV for its stunning picture quality, with many saying it has "amazing" and "great quality." The TV's large screen is also a hit, with one customer saying it's the "biggest" they've ever seen. Setup is a breeze, according to reviewers, who appreciate the "easy" process. While there are a few concerns about the remote control and warranty, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Tv won’t do crap I makes a noise then nuthin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Samsung product ever again
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Distorted/blurred picture with weak color profile .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Me305:
Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Rated 1 out of 5 stars
The tv came cracked and won’t even turn,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is horrible Samsung is horrible won’t buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dissatisfied:
I am very sorry to see that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once you have your replacement, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv for the price. Easy to mount it……………..
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Vero
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I got, excellent price, I hooked it up to my Bose system, I have my own personal theater, I also bought a leather sofa to complete my dream mini theater
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV that you can purchase, great quality no issues at all
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
SAMSUNG TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv, Still works great after 3+ years of owning it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, it’s crystal clear and great for movies.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Reliability
Rated 2 out of 5 stars
Buy at your discretion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has failed twice in Less than 4 years. Good picture but tend to freeze a lot.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good for a while
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t turn on , had it 4 years and throughout the years one issue or another..
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for living room!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.70 inch Samsung is very good for the living room. Nice quality, Nice design, straightforward to use, and great smart tv options. Best thing is using apple tv without the modem.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to set up. Like the remote control that came with it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Terrible Wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has good picture quality but literally cannot use the wifi as we have perfect 1gb internet and yet tv disconnects constantly from wifi
No, I would not recommend this to a friend Rated 1 out of 5 stars
Loved it till I didn't
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 years ago. Screen slowly died. Red light flashed. Geek squad came out to trouble shoot and said its an issue with the screen. Tried to replace power supply and checked other components. If this is an known existing issue Samsung should own up to it. Its on the internet about the black screen. Ratings are prior to the failed screen.
No, I would not recommend this to a friendRated 2 out of 5 stars
Power issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had issue turning off and on when turn on for a long time
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV lasted for less than 3 years they dont make samsung how they used to, a bulb went out that costed praticully what i paid for the tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Dark Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is abnormally dark. Was like this right out of the box. The top half of screen is distinctly darker still. It does this regardless of input. All eco settings disabled, brightness and sharpness maxed. Tech support useless. Junk.
No, I would not recommend this to a friendRated 5 out of 5 stars
Living Room TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TV. Samsung has their own tv stations which is very good for us right now as we cannot afford cable.
I would recommend this to a friendRated 1 out of 5 stars
Picture Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a short life. Don't buy! Don't throw your money away.
No, I would not recommend this to a friend















