Customer Ratings & Reviews
- Model:
- UN75RU7100FXZA
- SKU:
- 6325571
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 75" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality as great. They also appreciate its easy setup and large screen size, making it suitable for large rooms. However, some customers have expressed concerns about the remote control, brightness, weight, speakers, and refresh rate.
This summary was generated by AI based on customer reviews.
Nice television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technology needs to catch up with the television.
I would recommend this to a friendgood value for money amazing picture.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product for the money, the housing kinda flimsy.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, like it, it’s not bad, preferred Qled
I would recommend this to a friend- Pros mentioned:Picture quality
Spend the extra $$ to get the next model up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is nice but internet connection goes out on TV only at least once a week and has to be factory reset as the WPS function doesn’t work properly. Spend the extra $$ and get the better model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eiramnire,
Thank you for sharing your feedback.
Please know that Samsung has been working on a solution for the WiFi connection issue and will be releasing a firmware update soon.
We apologize for the inconveniences of required reboot, and thank you for your patience.
Should you need further assistance, please contact Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
- Cons mentioned:Remote control
Worst experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 75 inch open box so the TV was still in store mode (display setting) first store gave me the wrong remote so wasn’t able to set up the tv. Drove to my local Best Buy To exchange and they too gave me the wrong remote as well. At this point I paid additional online for the right remote. And still tv won’t work. Luckily the tv is still under Samsung warranty and they’re sending out a technician next week cause they’re so backed up. Long story short 1 month later I’m still sitting with a 75” TV that doesn’t function. Thanks Best Buy!
No, I would not recommend this to a friend Very Poor Build Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung in the "basic" 7 Series has a problem. The LCD panel does not meet the bezel at the top of the TV. When you look up and see where the LCD panel meets the bezel and there is a huge gap where they should be flush. This makes the light guides in the edge lit TV shine light directly along the top of the LCD panel since the light guides are visible in the gap. I have had this model replaced and the replacement TV was worse than the original. Talking to the installer made me realize that I would have to go "up" a bit for a quality manufactured television in the Samsung line. Having gone through two of these I agreed. So the Q70 series 75 inch QLED Samsung is being delivered the day after Christmas and they are taking the 7 series (75 inch) away. Hopefully Samsung is more stringent with their manufacturing tolerances in their QLED line. Best Buy support has been great - stellar - during this whole process. I am very glad I bought the 2 year Geek Squad plan as it came into play right away and they were very responsive - during Christmas rush. Excellent service.
No, I would not recommend this to a friendGood quality picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great, what I don’t like is that the system is a little slow especially when connecting to WiFi. Every time I turn on the tv I have to wait about 2 or 3 minutes for the tv to automatically connect to the WiFi at home
I would recommend this to a friendBrand response from Samsung
Posted .Robert,
I am very sorry to see that you are having a delay with the TV connecting to your WiFi.
As several factors could contribute to this, please reach out to Samsung TV Support so that we can better diagnose and troubleshoot this issue:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
We hope to hear from you.
Not as good as I thought it would be
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be a dark picture. This could be a setting. However, I am using factory settings. They should make sure it is set appropriately then me having to figure it out.
No, I would not recommend this to a friendDon't settle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally purchased the Sony. Unit was damaged upon arrival and was told this TV was similar to the Sony. However, after installing and using it only a couple times I am disappointed to not have the Sony I originally preferred. The TV is blurry with sudden picture changes and makes me dizzy. I wish I had been told I only had 2 weeks for return of product. I had to leave town before I could install and by time I came back the 2 weeks had past. Now, I have to settle for a TV I did not originally buy.
No, I would not recommend this to a friendBeautiful picture at a great price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally love my Smart TV. It is my first and I am so happy with it all of its features. Samsung - 75" Class - LED - 7 Series - 2160p Rocks!!
I would recommend this to a friend60 hz
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed on this TV, 75” with 60Hz (120 peak). for a couple hundred more, is better to have a Series 8 or QLed
No, I would not recommend this to a friendBetter quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is an ok tv wish had better pic quality, but I guess I’m stuck
No, I would not recommend this to a friendNot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I purchased this TV without looking at it in the store 1st. The TV did not have the quality that I thought it would nor did it meet my expectations as far as having a standard of quality higher than that of what it appeared. The TV blurs when you look at it off center, the light and dark areas are not regulated very well, and bright colors... well forget about it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AirForceVet:
I am very sorry to hear that you were not happy with the overall performance of this TV.
I invite you to please reach out to Samsung TV Support so that we might assist with troubleshooting, understanding your usage scenario, and helping with setting adjustments that could improve your viewing experience.
Please reach out to us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We look forward to hearing from you.
Great TV but has some bugs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It disconnects itself from my WiFi every time I power it down,
I would recommend this to a friendGreat set but no local dimming feature
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good set but might not get if you like letterboxed movie led show too much light
I would recommend this to a friendLooked Great but lots of shadowing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright spots all over the sides of the screen when watching dark movies.
No, I would not recommend this to a friendPicture isn't nearly as nice as the one on display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television picture isn't nearly as nice as the one on display, very disappointed
No, I would not recommend this to a friendGood TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the amount of natural light in my home, the glare on the screen is horrible.
No, I would not recommend this to a friendNice enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice enough for the price. Could be brighter picture.
No, I would not recommend this to a friendWrong description false advertisement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV says it has Bixby under the specifications I contacted Samsung after realizing our TV doesn’t have Mic and they assured me it doesn’t we were originally going to purchase the 6 series and decided on the 7 only because it had bixby only because my GF has an eye condition and it would make things easier for her Samsung told me to contact Bixby because they have no control on what third parties have on their websites we were very excited and now we feel like we are just stuck with a 75” TV that we don’t truly want
No, I would not recommend this to a friend