Customer Ratings & Reviews
- Model:
- UN75RU7100FXZA
- SKU:
- 6325571
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 75" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality as great. They also appreciate its easy setup and large screen size, making it suitable for large rooms. However, some customers have expressed concerns about the remote control, brightness, weight, speakers, and refresh rate.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this television ..............................
I would recommend this to a friendGreat Tv but don’t buy open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made the mistake of buying this TV open box. There was no remote control included in the box. I have tried calling the Best Buy and the tell me to call corporate I can’t get a hold of any one that can help me. Big run around. BUYERS BEWARE.
No, I would not recommend this to a friendDo Not Buy This TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung UHD TVs are know for backlight bleed or known as the flash light affect. I spent $1300 for this tv in May 2019. Placed a service call in September 2019. The TV tech arrive onsite to see the same backlight bleed as I did. He sent same Samsung the pictures then put them on speaker phone. Samsung said it was "With in Spec". A fancy way of saying we know about the problem and we won't fix and they didn't. Out side of my crappy 75 UHD TV, I have 6 excellent Samsung TV. Spend the extra money for QLED Q70 which states it does not have backlight bleed.
No, I would not recommend this to a friendHorrible product Samsung do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv new after only 6 months a vertical line popped up on the right side of the screen. Fianlly got Samsung to agree to fix this. They sent out 2 technicians to replace the screen. Work that was performed horrible! Gasket that seals screen was not applied correctly looks horrible. Now only after two years more problems. Out of no were voice mode screen popps up. Unable to stop this, can't turn tv off or perform any other functions until it stops on it's on. Never again buying Samsung projects!
No, I would not recommend this to a friendNever buy open box from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product description is inaccurate! Tv came dirty and missing everything power source, tv remote, instructions ect, I bought an open box satisfactory product from best buy fort collins, non essential part are supposed to be missing, so I'm returning this today, also i been trying to call the store multiple times and nobody answers the phone, terrible experience, I should buy a TV true amazon instead.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 75" UHD 4K Smart TV NU7100 Series 7 UN75NU7100F. It started well! Unfortunately, after 15 months the power board shorted out and now have a black screen.
No, I would not recommend this to a friendsmart TV is fine quality is lacking
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.shows light bleed at the edges. Cheaped out for a 75" wish I bought a quality 65". Samsung smart TV isn't as good as android. All well still looks decent for average use.
No, I would not recommend this to a friendPicture is dark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend this tv to anyone! 4k looks like no k picture below average!! ☹ And I have 4k box from comcast.
No, I would not recommend this to a friendDelivery tv Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed. They schedule to deliver on saturday 7/11/2020 and did not showed up. I called and went to the store again . Second time to schedule on wednesday. I got email again and its says the arrival time for delivery but did not showed up again. Two days ruined my plan and can't do nothing cause we are expected them to arrive. So I concelled and bought tv somewhere else.
No, I would not recommend this to a friendReally Nice TV except for watching Football games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my game room in which we love to watch NFL football games. Not sure if it is just mine but it does not seem to focus in on the players well during movement. If I could I bring it back and exchange for something better.
No, I would not recommend this to a friendHP Pavillion worked great for 37 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 37 days then had a Microsoft Software malfunction defect. HP techs couldn't fix it over the phone. Flash drive hardware default didn't work, so it was sent in for repair and came back still not working. Now waiting for the second time 20 days later without a computer. Very disappointed I bought a lemon and it still hasn't been replaced with a new pc.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Delivery was a nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great But the process to get it was a nightmare
I would recommend this to a friendBrand response from Samsung
Posted .Andrew,
Thank you for your review on this Samsung RU7100 UHD Smart TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for bringing the issue to our attention – we greatly value your feedback.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Ambassador
They didn't fix my problem the TV has a manufactur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't fix my problem the TV has a manufacturing problem, since I bought it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alan, I am sorry to hear that you are experiencing issues. So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/. Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. -Samsung Ambassador
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this TV for two months and then it had lines appear across the screen and SAMSUNG said it was physical damage. It was not physical damage...they refuse to fix it under warranty.
No, I would not recommend this to a friendOpened box to find a smashed screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return to a Best Buy closer to our home and that manager refused to accept the return. This resulted in my needing to get a friend to help move this 85 lb tv 3 separate times! Was able to return to the store we purchased from. Bought a new tv from another retailer.
No, I would not recommend this to a friendThe item was returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items screen was separated from the trim around all four sides and was not satisfied with it. We returned the item and purchased an LG instead.
No, I would not recommend this to a friendNOT HAPPY WITH TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My four year TV had better quality than this TV. Doesn't seem to be bright enough and I cant walk into a best buy store to return and buy one i want. so frustrating
No, I would not recommend this to a friendRemote is bad within 6 months of purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote is bad within 6 months of purchase
I would recommend this to a friendSevere back-light bleed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday. It's going back. Entry level or not the amount of back-light bleed is unacceptable.
No, I would not recommend this to a friendPoor quality picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not buy Samsung again! We bought the one that was like the one they had in the store and the colors were not the same
No, I would not recommend this to a friend