Customer Ratings & Reviews
- Model:
- UN75RU7100FXZA
- SKU:
- 6325571
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 75" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality as great. They also appreciate its easy setup and large screen size, making it suitable for large rooms. However, some customers have expressed concerns about the remote control, brightness, weight, speakers, and refresh rate.
This summary was generated by AI based on customer reviews.
Awesome purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase. Would definitely purchase again.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Tv 3 years back. It’s an amazing TV. The current deal is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Highly satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung 75" tv. Right away it picked up my Samsung sound bar and my Samsung note 9. Picture is great. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality picture and excellent for movies and gaming on the big screen
I would recommend this to a friend - Pros mentioned:Picture quality
This TV is great I definitely buy it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's TV is fabulous very clear sound is great couldn't ask for much better TV
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV I’ve ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, excellent picture, good price - definitely buy again
I would recommend this to a friend - Pros mentioned:Tv quality
Ok. Doesn’t come with display remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv quality is good. But this smart tv is not very smart. I often have to reconnect it to the WiFi and the Samsung SmartView app just doesn’t work with it. Also, it doesn’t come with the remote that the store has on display. The salesman even showed me all of the functions of the remote in the store. I called the store and they said Best Buy doesn’t even sell that remote...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dirk,
I am sorry to hear that you are experiencing issues with the WiFi connection and the SmartView app.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Ambassador
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this TV during Black Friday at a great price, and at first I was excited to see it person. However, when I got the TV set home and began watching it, the excitement quickly wore off. For some reason, this model displays a lot of backlight bleed in the corners of the screen. For me, this can be very distracting, especially when viewing content with dark scenes. I decided to return it and make an even exchange thinking that maybe I purchased a defected model. I got my replacement model, took it home, set it up and it is also displaying light bleed. Luckily, I'm still within the grace period so I can return the replacement. Unfortunately, I'm gonna go with a different model altogether. Pros: 4K looks really good. Good user interface Bright picture. Sleek design Lots of apps Affordable Cons: No "Wow" factor with HDR content. Does not stand out. Backlight bleeding in the corners of display. No full array or local dimming. Samsung One Remote not included. Conclusion: If you can get your hands on one of these sets without backlight bleeding issues, then you have a winner.
No, I would not recommend this to a friendThe Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and have had no issues 3 years later with TV. Remote broke and Samsung replaced it very quickly!! You definitely need soundbar, TV volume itself isnt great.
I would recommend this to a friendNice display but ...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought it yesterday everything is so great about this TV besides one thing that on apple tv its motion ratio is slow like the video gets stuck for a bit when the scene changes I dont know why. I checked all the settings but nothing worked
I would recommend this to a friend- Cons mentioned:Remote control
Good picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would get 5 stars if not for false advertising. The tv on display had a far simpler remote and the salesman said it came with the tv and showed me how to use it. When i came back a they said thats not the remote it comes with and that i couldnt even order one because it doesnt work with this tv. THEN WHY HAVE IT ON DISPLAY SAMSUNG!? If you dont mind a remote where you hit other buttons constantly then this is for you. Also have issues with connecting with the Samsung smartview app.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JD573,
I am sorry that you are not completely satisfied with your experience.
Please know that the Smartview app has been replaced by SmartThings app, which you can easily download from the Android or iTune store.
If you need further assistance with the remote function, or the SmartThings app, please contact our TV Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. We hope to hear from you.
- Samsung Ambassador
- Cons mentioned:Remote control
It just keeps getting worse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow start up internet connection, old school complicated remote, and now the picture flickers and everything looks gray, no matter how i adjust the picture settings its just flat. Make sure you get the geeksquad support, you'll need it. Its less than 6 months old.
No, I would not recommend this to a friend Terrible TV - don't buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV when it was new. We have had constant ongoing problems with the Screen and have a white horizontal line and a red vertical one. They replaced the entire Display Panel Core and it went out again right away. Horrible customer service and rude agents. The Panel should not go out once much less twice in less than 18 months. Junk! Don't buy!!
No, I would not recommend this to a friendHorrible product, not what they used to be.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung LED TVs all have a bad capacitor, it will die within 3 years. Do not buy, or at least pay the extra $$ for the extended warranty. Samsung will do nothing for you. Horrible TV for what you pay for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Blake,
I am sorry to hear that you are experiencing issue with your RU7100 TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my apologies for the inconvenience and disappointment you had.
We look forward to hearing from you and assisting you with satisfactory solutions.
- Samsung Ambassador
Had to return the tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv made popping/cracking noises while it was on and turned off for a period of time. I would not recommend newer Samsung TVs until this is resolved.
No, I would not recommend this to a friend