Customer Ratings & Reviews
- Model:
- UN75TU7000FXZA
- SKU:
- 6401719
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and price of the 75" Class 7 Series LED 4K UHD Smart Tizen TV. Many appreciate the vibrant colors and the straightforward setup process. However, some customers have noted that the remote control could be improved, and a few have experienced issues with internet connectivity and sound volume. The refresh rate has also received some mixed feedback.
This summary was generated by AI based on customer reviews.
Made it almost a year...not it doesn't work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV...until today. My husband was watching it, and all of a sudden it just went black. Now it won't turn back on. It flashes every once in a while like it is loading Samsung TV, but nothing really happens. We've unplugged it, but that hasn't helped. We bought it last year on Black Friday so it's not even a year old. And we bought a second 43 in same model at the same time...wondering if it will go out now too??
No, I would not recommend this to a friend- Cons mentioned:Remote control
Milky and over-saturated, but good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having Sony high-end sets for quite a while (but my last one died after only 3 years), I decided to try Samsung, and I'm sorry to say, I am disappointed. The Sony consistently delivered rich, perfect color and sharpness. The Samsung looks over-processed, over-saturated, and milky with the default picture settings. The universal remote is also a nightmare, and forget it if you're using a receiver, cable/box, and bluray player into one HDMI (Receiver to TV); it will always want to go bluray, and requires several steps to get it to switch over to the satellite box. I guess "you get what you pay for" runs true with the set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .njbeach2020:
Thank you for purchasing the Samsung TU7000 4K Smart TV and for your review. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For further information regarding Image Settings, please see this article:
https://www.samsung.com/us/support/answer/ANS00079295/
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great 4k!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for my living room always been a Samsung enthusiasts bought apple products once returned it never went back to them
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv lol. As expected, bought to replace one just like it that was dropped during a move. Good brand overall. Needs more hdmi ports, but I got what I paid for lol fabulous price.
I would recommend this to a friendSo far it’s a great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung TV we have purchased. The last one we have made it 6 years before we started to have issue with so we are also impressed with the quality of the products Samsung has to offer.
I would recommend this to a friendMiss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is the best I have ever bought. The geek squad did a great job installing it and all the employees I dealt with were very knowlegible and pleasant. I would recommend the geek squad to anyone.
I would recommend this to a friendSamsung 75” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and needed up spending the same amount for a smaller TV. If you are a quality over quantity person then there are other options. For size and being 4K supported this is still an awesome TV.
I would recommend this to a friendLove Our New TELE!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase, as well as the ease and convenience of ordering online. I wish to commend Best Buy on facilitating the experience in such away.
I would recommend this to a friendSamsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received Tv and within 3 weeks tv was giving us problems. While watching tv the screen would turn black for 4 seconds and come back. Unless I got a defective one. Will return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello
I’m sorry to hear that your experience with your Samsung TV has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.
Should you want to troubleshoot your issue first, please try the following steps, which may improve the issues you are experiencing with the screen going black randomly.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Lizzo loves the flat screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 32inch and my girlfriend got upset with me so i had up my game and get the 75inch,if lizzo is happy then im happy! Now time for some Netflix and chill!
I would recommend this to a friendSamsung 75 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck. Love it. Not 1 issue. definitely worth the upgrade. Only thing is I wish it had the av compatibility for older game systems but a simple adapter off amazon fixed that.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month i think is a great deal, like it i think is good for the price, nice design and functions specifically if you have other Samsung devices like smartphones or speakers
I would recommend this to a friendEnjoying the view
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really something that we needed, but we love it..it’s fun to have the larger screen and Samsung is a quality product.
I would recommend this to a friendBest Buy does not warrant products.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a samsung tv and it stopped working after 9 months. Called Best Buy and they only warrant for 15 days after purchase. Samsung is unable to fix the problem (2 visits fom Technician). No one is williing to replace the TV or refund my money. Best Buy rep I spoke with on the phone says they don't provide warranty "they are only a retailer".
No, I would not recommend this to a friendgreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase great purchase great purchase great purchase great purchase great purchase great purchase great purchase
I would recommend this to a friendTv is clean and picture is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues other than the Samsung UI when choosing apps can be a little slow at times. Overall its a good tv
I would recommend this to a friendGood report
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and when promised. The TV works great, the only thing that doesn't work the way it is supposed to is the tv remote control, it will not turn off the AT&T cable box.
I would recommend this to a friendAdequate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but not jaw dropping. I think others in the same overall price range, such as the LG, might be better. Pleased overall but I am having an issue with getting HBO/MAX to show a movie. I don't know if this is a TV issue or not.
I would recommend this to a friendGreat living room tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my divered my 75 inch TV quickly. There service was friendly and efficient. The product works great and was perfect for my living room
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the purchase of my samsung 75in TV. The online purchase experience was simple and user friendly. The delivery was on time without no stress,
I would recommend this to a friend