Customer Ratings & Reviews
- Model:
- UN75TU7000FXZA
- SKU:
- 6401719
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, and price of the 75" Class 7 Series LED 4K UHD Smart Tizen TV. Many appreciate the vibrant colors and the straightforward setup process. However, some customers have noted that the remote control could be improved, and a few have experienced issues with internet connectivity and sound volume. The refresh rate has also received some mixed feedback.
This summary was generated by AI based on customer reviews.
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store service and delivery and set up was great. TV is just what we wanted.
I would recommend this to a friendGreat picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT ITEM. HIGHLY RECOMMEND. Easy pick up at the store. Easy installation.
I would recommend this to a friendJust what the basement needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for to finish our new space, fits the area well and has a good picture to be seen from all viewing angles
I would recommend this to a friendGood choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price/performance for 75" screen TV. I definitely recommend it.
I would recommend this to a friendLoved !!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv and other Samsung. The only complaint is sometimes drop wifi signal and you have disconnect power from tv and reconnect, the internet signal is back. I hope Samsung fix this.
I would recommend this to a friendPretty decent choice, middle of the road tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is okay - not spectacular, maybe due to the large screen size, but great for viewing from a distance. I have it in a room where I sometimes need to watch from 25-30 feet away, and it fits the need. Standard volume settings out of the box are severely low, had to customize the settings to make it loud enough to enjoy. Ended up connecting via bluetooth to a component receiver to get the sound volume/quality I wanted. Only 2 HDMI ports cramps my style - but I bought an external HDMI switch to connect my 4 inputs. Overall, for the price it's a good tv, a keeper for me.
I would recommend this to a friendBrand response from Samsung
Posted .Lester:
Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the number of HDMI ports, clarity, and volume is important to us and will be shared with our internal teams.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help.
1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
BETTER THAN SONY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS TV HAS THE BEST PICTURE AM VERY HAPPY WITH THIS PURCHASE. WILL BUY ANOTHER SAMSUNG FROM BEST BUY FOR SURE.
I would recommend this to a friendAlways a good experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is is Awesome, customer service was outstanding. I’ve been shopping at Best Buy for years, and will continue to do so.
I would recommend this to a friendTrash!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!!! Had my TV for 8 months and while I’m watching it. The screen goes black and doesn’t turn back on. You would think I would be ok since I got the geek squad protection (smh!) these guys keep pushing the date for the repair further and further! It’s been 20 days and they keep giving me the run around!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dan0000,
I'm sorry to hear that you are having display issues with your TU7000 TV and are currently waiting on service. I understand how frustrating that can be, and I appreciate your patience.
While you wait, please try these troubleshooting tips to see if it solves your screen issue.
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.
If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dig it. Best Buy has really stepped up w its warranties as well. I would recommend the tv for sure.
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product very good and the delivery guys were very polite and knew exactly what they were doing. On a scale of 1-10 I would give them a 10+.
I would recommend this to a friendSamsung Smart TV 75''
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! I would definitely recommend considering it as a future purchase for anyone contemplating buying a bew TV.
I would recommend this to a friendYes!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed this product. I am so happy to have it. Delivery was right on time. I am very satisfied.
I would recommend this to a friendMy 3 year old can use it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck!!!! Great quality awesome interface with Disney plus and Netflix. My 3 year old daughter controls the TV
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is amazing I would really recommend it to friends and family
I would recommend this to a friendTv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, when I fisrt brought it home none of the apps worked. But the next day everything resolved itself and is working perfect.
I would recommend this to a friendTv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our tv, it was our first big purchase in our new home. All of our friends and family love it too!
I would recommend this to a friendGreat TV!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I had this tv for three weeks and everything is going well with it. No issues so far.
I would recommend this to a friendHigh quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is always a reliable product and the quality of the display in these this tv is so amazing that I bought two.
I would recommend this to a friendNice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with my purchase. Bought this for our movie room. We don't have cable so the samsung tv plus is a nice bonus.
I would recommend this to a friend