Customer Ratings & Reviews
- Model:
- UN75JU6500FXZA
- |
- SKU:
- 5182036
Customer reviews
Rating 4.7 out of 5 stars with 582 reviews
(582 customer reviews)to a friend
Customers are saying
Customers are enthusiastic about the picture quality and ease of use of the 75" Class (74.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many also praise the 4K resolution, smart features, vibrant colors, and the value for the price. While some noted minor motion blur in fast-paced scenes, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but the refresh rate is a little slow but overall it is a good tv
I would recommend this to a friendRated 4 out of 5 stars
Good TV but needed to calibrate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price. Still looking for optimum calibration settings.
I would recommend this to a friendRated 4 out of 5 stars
Great t.v. for the price got it on sale too
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with WiFi and going on line and love the stan it's on.
I would recommend this to a friendRated 4 out of 5 stars
Used for a tradeshow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution, HDMI worked well and demos were successful
I would recommend this to a friendRated 4 out of 5 stars
Excellent television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television easy to operate and great picture and great sound
I would recommend this to a friendRated 4 out of 5 stars
Love the tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for sports and movies but kind of pricey
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have paid a little bit more money and bought the upgraded version. The picture is great but it could be better.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung TV.
I am sorry to hear that you are not completely satisfied with picture quality.
To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
Great camera for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's listed as Smart, but it will not connect with a wireless keyboard, which I was counting on.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
I got what I thought I was getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having purchased Samsung's higher model I could tell the difference. Descent TV. Not great.
I would recommend this to a friendRated 1 out of 5 stars
Open box was sub par
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After driving 2 hours to pick up the TV then driving 2 hours home, we plug it in to find a blue line going all the way down the TV. Of course we were not compensated for the trip, and I wasted 5 hours of my day. Test the products in store before buying them from the floor.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Its a decent tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think that the picture quality on the 6300 is better.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the tv but the remote is difficult. Our other tv remote is much easier to use.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your feedback on this Samsung. Your user feedback is very important to us and will be shared with our TV team.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 3 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big screen TV, but picture not that clear. ........
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mike:
Thank you for your feedback of this Samsung TV.
I am sorry to hear that you are not completely satisfied with picture quality.
To better assist you with picture adjustments and settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Rated 1 out of 5 stars
stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv back in november 2016 for my basement I am finishing. It has sat in the box since then because i wasn't quite done with the project. I finally finished my basement a week ago and had my tv and surround sound professionaly installed yesterday. My wife watched it for a couple hours then shut it off. We came back to watch it later but it would not turn on. The red standby light just keeps flashing. A quick search of google says this may be an internal power board capacitor that has gone bad. After 2 hours of viewing this breaks? Seems ridiculous. Now I have to hope samsung and best buy customer service is helpful and repairs the problem or replaces it.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on Dec 19. Replaced an earlier top of the line 2007 50 inch Panasonic plasma. Difference is night and day. The picture rocks. I will say with 1080 p broadcast content, if you get close up, the plasma still appears slightly more clear but I have not tweaked anything yet. From a few feet back, the improvement is night and day in favor of the New Samsung. The picture is so clear and the depth is so significant that it's almost like watching 3 D. Everything jumps out at you. Sound is really good without an extra sound system but I added Sonos anyway. My room is around 15 by 15 attached to the kitchen with a high peaked ceiling. Viewing is around 12 feet from the screen. The set only sound was still excellent. Controls are intuitive and a million times better that the old Panasonic. Saw some slight ghosting on hockey but as mentioned have not tweaked anything yet and doesn't really annoy me anyway. There was a minor difference between the Sonos sound and the action on the TV and this has a really simple tool to fix that. Encountered none of the issues that the other poster mentioned around drop downs and this set has none of the issues around smart functionality and internet connectivity and upgrade feedback loop mentioned by posters on some of the other less expensive Samsung models. Can't wait to watch some 4 k content.
I would recommend this to a friend Rated 2 out of 5 stars
Good tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good tv for the money bit I feel that the 6300 series has a better picture quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV on 2016 and the image started failing by the resolution getting worst and worst. I contacted Samsung Customer Service and since the warranty is for 2 years I was advised to have it fixed for $1.5k. Very disappointed, specially for a 3k tv.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV out there in the 75-80 inch range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reviewing 75-80 inch TVs for over a month.. this is by FAR.. the Best TV out there for the money! If you are going to spend money on a TV.. go with the Samsung brand.. it is awesome and you will NOT be disappointed! We have this TV hanging on the wall in our living room.. just purchased on 10/26/2015 .. and it simply looks awesome. Make sure you go with a tilt mount like we did if you want to hang it up like over a mantle.. u will be so pleased with your purchase. The pic quality is just unbeatable!
I would recommend this to a friend Rated 1 out of 5 stars
TV was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV showed up on time. I was traveling and didn't get to install it for 3 weeks. when I plugged it in there was a multicolor line down the left hand side about 5" wide. I called and they gave me a hard time saying Im supposed to plug it in within 72hrs. Im gonna return to store
No, I would not recommend this to a friendRated 5 out of 5 stars
No complaints here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially we were going to get a regular 75" 1080p tv but after talking with the salesman, we decided to take it to the next level. We purchased this tv along with a samsung sound bar and the combination is well worth the price. The picture is beyond clear compared to full hd. The auto up convert feature makes all those regular shows 10X better. We also purchased the 4K media hub and the quality of 4K is breath taking. I can't wait for movies and shows to be filmed and broadcast more frequently in 4K. The fact that it is a future proof tv means that I'll be able to enjoy the best content for years to come. With a quad core processor, this tv runs extremely smooth. I'm glad our old tv started going out and we were able to upgrade to this one.
I would recommend this to a friend







