Customer Ratings & Reviews
- Model:
- UN75AU8000FXZA
- SKU:
- 6453027
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 75" Class 8000 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning picture and sound quality, describing it as "beautiful," "crystal clear," and "awesome." The TV's large screen size is also a hit, with customers appreciating its suitability for watching sports and its impressive fit in various living spaces.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Quality Good, Menu and Flow, not so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good, integration is not so good. I have the RU8000 in one of my rooms and its amazing. This 8 series TV however is not that great. The menu takes way to long to load and it lags a ton. When you want to look at the other apps you cant continue to watch what you were watching like on the RU 8 series. Not sure why Samsung changed the menu setup but it really brings my rating way down on this TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MikeyK,
I’m sorry to hear about the issues you’re experiencing with a slow user interface. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Watch this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Beautiful picture and receptions. So glad I chose this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Good OLED HDTV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid HDTV, not as good as a QLED but great picture nonetheless
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 75" T V
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, overall certainly what I expected with the purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, pictur quality is the best. Easy smart tv acess to streaming.
I would recommend this to a friend - Pros mentioned:Price
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in reasonable price. This product is recommended for buying
I would recommend this to a friend Great TV till it stopped working 2.5 years lalter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV till it stopped working 2.5 years lalter. Everything worked great but about yei years into it a black dark streak showed on display and then two months later a PC error showed and then i couldn’t turn on.
No, I would not recommend this to a friend- Pros mentioned:Tv quality
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice over my float tv stand. I would recommend
I would recommend this to a friend I wish I could rate it lower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I use a samsung product its great. For like a week. Its like samsung tested their devices to work great when viewing at a store but fail after purchase. The tv was never bumped dented hurt etc. there are now lines through the entire tv for no reason that samsung wont do anything about. On top if that the tv came with no advertisements and the. They updated it so there are no advertisements on my 1000$ tv thanks again samsung. Seriously just stay away from this company they dont know what they are doing in any area.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for purchasing the Samsung AU8000 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define exactly what is wrong with the display. For example mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (which looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please know we are here for you. You can contact us call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Barely lasted a year!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was fantastic at first. Great video quality, easy navigation, and video games looked great. 14 months later and half the screen went black. I called Samsung for assistance and they only warranty 12 months. Samsung’s service team told me it would cost more to fix the tv than it was to purchase it new. Shortly after the whole screen went black. Now I have a 75” pile of junk. IF you decide to buy this tv, do yourself a favor and pay for an extended warranty!
No, I would not recommend this to a friendGreat buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to purchase. Delivered promptly. Great support. We are very happy with our purchase. Thank you.
I would recommend this to a friendHorrible TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV. It lasted 3 years and broke for no reason. Best Buy gave zero help for the problem.
No, I would not recommend this to a friendSatisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was looking for plus, added bonus for me is that it Direct TV app availability.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and it worth the price, noting to complain about this product
I would recommend this to a friendDo Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this TV for two years, and it has malfunctioned twice, causing the screen to go black. Total waste of money.
No, I would not recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Tv, tons of option. Don’t hesitate to purchase
I would recommend this to a friendNumber one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Number one very nice everything , I’m so happy thank you
I would recommend this to a friend- Pros mentioned:Picture quality
Slow, laggy, crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is good but the TV is so slow and laggy. It’s almost unusable. I’ve contacted support, gone through all the trouble shooting but there’s no solution. My last Samsung was the same way. I was able to get Samsung to replace the motherboard of the TV with a brand new one and it’s actually worse than before. All my other TVs work just fine. This Samsung model is just poorly made, and functions at a snails pace. I should have learned but now I’m stuck with a $1,000 TV that barely works. Total garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MasonS,
I'm very sorry that you have not had the best experience with the AU8000 TV. Please know your feedback will be shared with our internal teams.
Please call us so we can further troubleshoot the issue or set up warranty service. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Stay Clear of Samsung TV Shadows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen shadows happened and the TV is not even 3 years old yet.
No, I would not recommend this to a friendDon’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back light broken down after 3 years. You expect a tv to last you 10+ years without issue.
No, I would not recommend this to a friend